[sane-devel] Scanner Failure in UBUNTU (and I think other Linux)

Rubén Alejandro Cortés Pérez rcortes at maticorp.com
Wed Jul 20 21:09:11 UTC 2011


Hi to all,

recently i purchased two Genius CP-SF600 scanners because in my work I 
have two and its works fine in Ubuntu.

The device was installed in same way like others (include i test it in 
the same machine like others) but the scanned page was a lot of 
darkness. I tried adjust all the parameters but the problem was the same.

I tried with the old Genius CP-SF600 and both works fine, but new not.

The scanners seems like the same, just only the usb input is miniusb 
type in new, but it's the only one difference.

It's important to say that in Windows XP both scanners works fine, the 
problem its only in my Ubuntu 10-04, 10-10 or 11-04 versions (I don't 
know if another Linux distributions has the same problem)


I send you the same page scanned in Windows and Linux with the new 
scanners. The front-end was gscan2pdf.

I was run the follow commands and I sent you results:

*racortes at rubenacp:~$ scanimage >image.pnm
[gt68xx] WARNING: Your scanner is not fully supported or at least
[gt68xx]          had only limited testing. Please be careful and
[gt68xx]          report any failure/success to
[gt68xx]          sane-devel at lists.alioth.debian.org. Please provide as many
[gt68xx]          details as possible, e.g. the exact name of your
[gt68xx]          scanner and what does (not) work.

racortes at rubenacp:~$ scanimage -L
device `gt68xx:libusb:004:004' is a Genius ColorPage SF600 flatbed scanner


racortes at rubenacp:~$ export SANE_DEBUG_GT68XX=255
racortes at rubenacp:~$ scanimage -L[sanei_debug] Setting debug level of 
gt68xx to 255.
[gt68xx] SANE GT68xx backend version 1.0 build 84 from sane-backends 1.0.22
[gt68xx] sane_init: authorize != null
[gt68xx] sane_init: debug options are enabled, handle with care
[gt68xx] sane_init: little endian machine
[gt68xx] sane_init: reading config file `gt68xx.conf'
[gt68xx] sane_init: config file line 1: ignoring empty line
[gt68xx] sane_init: config file line 2: ignoring comment line
[gt68xx] sane_init: config file line 3: ignoring comment line
[gt68xx] sane_init: config file line 4: ignoring empty line
[gt68xx] sane_init: config file line 5: ignoring comment line
[gt68xx] sane_init: config file line 6: ignoring empty line
[gt68xx] sane_init: config file line 7: ignoring comment line
[gt68xx] sane_init: config file line 8: ignoring comment line
[gt68xx] sane_init: config file line 9: ignoring comment line
[gt68xx] sane_init: config file line 10: ignoring comment line
[gt68xx] sane_init: config file line 11: ignoring empty line
[gt68xx] sane_init: config file line 12: ignoring comment line
[gt68xx] sane_init: config file line 13: ignoring comment line
[gt68xx] sane_init: config file line 14: ignoring comment line
[gt68xx] sane_init: config file line 15: ignoring comment line
[gt68xx] sane_init: config file line 16: ignoring comment line
[gt68xx] sane_init: config file line 17: ignoring empty line
[gt68xx] sane_init: config file line 18: ignoring comment line
[gt68xx] sane_init: config file line 19: ignoring comment line
[gt68xx] sane_init: config file line 20: ignoring comment line
[gt68xx] sane_init: config file line 21: ignoring empty line
[gt68xx] sane_init: config file line 22: ignoring comment line
[gt68xx] sane_init: config file line 23: ignoring comment line
[gt68xx] sane_init: config file line 24: ignoring comment line
[gt68xx] sane_init: config file line 25: trying to attach `usb 0x05d8 
0x4002'
[gt68xx] sane_init: config file line 26: ignoring empty line
[gt68xx] sane_init: config file line 27: ignoring comment line
[gt68xx] sane_init: config file line 28: ignoring empty line
[gt68xx] sane_init: config file line 29: ignoring comment line
[gt68xx] sane_init: config file line 30: ignoring comment line
[gt68xx] sane_init: config file line 31: ignoring empty line
[gt68xx] sane_init: config file line 32: ignoring comment line
[gt68xx] sane_init: config file line 33: ignoring comment line
[gt68xx] sane_init: config file line 34: ignoring comment line
[gt68xx] sane_init: config file line 35: ignoring comment line
[gt68xx] sane_init: config file line 36: ignoring empty line
[gt68xx] sane_init: config file line 37: ignoring comment line
[gt68xx] sane_init: config file line 38: ignoring comment line
[gt68xx] sane_init: config file line 39: ignoring comment line
[gt68xx] sane_init: config file line 40: ignoring comment line
[gt68xx] sane_init: config file line 41: ignoring empty line
[gt68xx] sane_init: config file line 42: ignoring comment line
[gt68xx] sane_init: config file line 43: ignoring comment line
[gt68xx] sane_init: config file line 44: ignoring empty line
[gt68xx] sane_init: config file line 45: ignoring comment line
[gt68xx] sane_init: config file line 46: ignoring comment line
[gt68xx] sane_init: config file line 47: ignoring comment line
[gt68xx] sane_init: config file line 48: ignoring empty line
[gt68xx] sane_init: config file line 49: ignoring comment line
[gt68xx] sane_init: config file line 50: ignoring comment line
[gt68xx] sane_init: config file line 51: ignoring comment line
[gt68xx] sane_init: config file line 52: ignoring comment line
[gt68xx] sane_init: config file line 53: ignoring comment line
[gt68xx] sane_init: config file line 54: ignoring empty line
[gt68xx] sane_init: config file line 55: ignoring comment line
[gt68xx] sane_init: config file line 56: ignoring comment line
[gt68xx] sane_init: config file line 57: ignoring comment line
[gt68xx] sane_init: config file line 58: ignoring comment line
[gt68xx] sane_init: config file line 59: ignoring empty line
[gt68xx] sane_init: config file line 60: ignoring comment line
[gt68xx] sane_init: config file line 61: ignoring comment line
[gt68xx] sane_init: config file line 62: ignoring comment line
[gt68xx] sane_init: config file line 63: ignoring comment line
[gt68xx] sane_init: config file line 64: ignoring empty line
[gt68xx] sane_init: config file line 65: ignoring comment line
[gt68xx] sane_init: config file line 66: ignoring comment line
[gt68xx] sane_init: config file line 67: ignoring comment line
[gt68xx] sane_init: config file line 68: ignoring comment line
[gt68xx] sane_init: config file line 69: ignoring empty line
[gt68xx] sane_init: config file line 70: ignoring comment line
[gt68xx] sane_init: config file line 71: ignoring comment line
[gt68xx] sane_init: config file line 72: ignoring comment line
[gt68xx] sane_init: config file line 73: ignoring comment line
[gt68xx] sane_init: config file line 74: ignoring empty line
[gt68xx] sane_init: config file line 75: ignoring comment line
[gt68xx] sane_init: config file line 76: ignoring comment line
[gt68xx] sane_init: config file line 77: ignoring empty line
[gt68xx] sane_init: config file line 78: ignoring comment line
[gt68xx] sane_init: config file line 79: ignoring comment line
[gt68xx] sane_init: config file line 80: ignoring comment line
[gt68xx] sane_init: config file line 81: ignoring comment line
[gt68xx] sane_init: config file line 82: ignoring empty line
[gt68xx] sane_init: config file line 83: ignoring comment line
[gt68xx] sane_init: config file line 84: ignoring comment line
[gt68xx] sane_init: config file line 85: trying to attach `usb 0x055f 
0x021e'
[gt68xx] sane_init: config file line 86: ignoring empty line
[gt68xx] sane_init: config file line 87: ignoring comment line
[gt68xx] sane_init: config file line 88: ignoring empty line
[gt68xx] sane_init: config file line 89: ignoring comment line
[gt68xx] sane_init: config file line 90: ignoring comment line
[gt68xx] sane_init: config file line 91: ignoring empty line
[gt68xx] sane_init: config file line 92: ignoring comment line
[gt68xx] sane_init: config file line 93: ignoring comment line
[gt68xx] sane_init: config file line 94: trying to attach `usb 0x055f 
0x0218'
[gt68xx] sane_init: config file line 95: ignoring empty line
[gt68xx] sane_init: config file line 96: ignoring comment line
[gt68xx] sane_init: config file line 97: ignoring empty line
[gt68xx] sane_init: config file line 98: ignoring comment line
[gt68xx] sane_init: config file line 99: ignoring comment line
[gt68xx] sane_init: config file line 100: ignoring empty line
[gt68xx] sane_init: config file line 101: ignoring comment line
[gt68xx] sane_init: config file line 102: ignoring comment line
[gt68xx] sane_init: config file line 103: ignoring comment line
[gt68xx] sane_init: config file line 104: trying to attach `usb 0x055f 
0x0219'
[gt68xx] sane_init: config file line 105: ignoring empty line
[gt68xx] sane_init: config file line 106: ignoring comment line
[gt68xx] sane_init: config file line 107: ignoring empty line
[gt68xx] sane_init: config file line 108: ignoring comment line
[gt68xx] sane_init: config file line 109: ignoring comment line
[gt68xx] sane_init: config file line 110: ignoring comment line
[gt68xx] sane_init: config file line 111: ignoring empty line
[gt68xx] sane_init: config file line 112: ignoring comment line
[gt68xx] sane_init: config file line 113: ignoring comment line
[gt68xx] sane_init: config file line 114: ignoring comment line
[gt68xx] sane_init: config file line 115: ignoring empty line
[gt68xx] sane_init: config file line 116: ignoring comment line
[gt68xx] sane_init: config file line 117: ignoring comment line
[gt68xx] sane_init: config file line 118: trying to attach `usb 0x055f 
0x021a'
[gt68xx] sane_init: config file line 119: ignoring empty line
[gt68xx] sane_init: config file line 120: ignoring comment line
[gt68xx] sane_init: config file line 121: ignoring comment line
[gt68xx] sane_init: config file line 122: ignoring empty line
[gt68xx] sane_init: config file line 123: ignoring comment line
[gt68xx] sane_init: config file line 124: ignoring comment line
[gt68xx] sane_init: config file line 125: trying to attach `usb 0x055f 
0x021d'
[gt68xx] sane_init: config file line 126: ignoring empty line
[gt68xx] sane_init: config file line 127: ignoring comment line
[gt68xx] sane_init: config file line 128: ignoring comment line
[gt68xx] sane_init: config file line 129: trying to attach `usb 0x055f 
0x021f'
[gt68xx] sane_init: config file line 130: ignoring empty line
[gt68xx] sane_init: config file line 131: ignoring comment line
[gt68xx] sane_init: config file line 132: ignoring comment line
[gt68xx] sane_init: config file line 133: trying to attach `usb 0x055f 
0x021c'
[gt68xx] sane_init: config file line 134: ignoring empty line
[gt68xx] sane_init: config file line 135: ignoring comment line
[gt68xx] sane_init: config file line 136: ignoring empty line
[gt68xx] sane_init: config file line 137: ignoring comment line
[gt68xx] sane_init: config file line 138: ignoring comment line
[gt68xx] sane_init: config file line 139: ignoring comment line
[gt68xx] sane_init: config file line 140: ignoring empty line
[gt68xx] sane_init: config file line 141: ignoring comment line
[gt68xx] sane_init: config file line 142: trying to attach `usb 0x055f 
0x021b'
[gt68xx] sane_init: config file line 143: ignoring empty line
[gt68xx] sane_init: config file line 144: ignoring comment line
[gt68xx] sane_init: config file line 145: ignoring comment line
[gt68xx] sane_init: config file line 146: trying to attach `usb 0x055f 
0x0210'
[gt68xx] sane_init: config file line 147: ignoring empty line
[gt68xx] sane_init: config file line 148: ignoring comment line
[gt68xx] sane_init: config file line 149: ignoring empty line
[gt68xx] sane_init: config file line 150: ignoring comment line
[gt68xx] sane_init: config file line 151: ignoring comment line
[gt68xx] sane_init: config file line 152: trying to attach `usb 0x043d 
0x002d'
[gt68xx] sane_init: config file line 153: ignoring empty line
[gt68xx] sane_init: config file line 154: ignoring comment line
[gt68xx] sane_init: config file line 155: ignoring comment line
[gt68xx] sane_init: config file line 156: trying to attach `usb 0x07b3 
0x0401'
[gt68xx] sane_init: config file line 157: trying to attach `usb 0x07b3 
0x0400'
[gt68xx] sane_init: config file line 158: ignoring empty line
[gt68xx] sane_init: config file line 159: ignoring comment line
[gt68xx] sane_init: config file line 160: ignoring empty line
[gt68xx] sane_init: config file line 161: ignoring comment line
[gt68xx] sane_init: config file line 162: ignoring comment line
[gt68xx] sane_init: config file line 163: ignoring comment line
[gt68xx] sane_init: config file line 164: ignoring empty line
[gt68xx] sane_init: config file line 165: ignoring comment line
[gt68xx] sane_init: config file line 166: ignoring comment line
[gt68xx] sane_init: config file line 167: trying to attach `usb 0x07b3 
0x0402'
[gt68xx] sane_init: config file line 168: trying to attach `usb 0x07b3 
0x0403'
[gt68xx] sane_init: config file line 169: ignoring empty line
[gt68xx] sane_init: config file line 170: ignoring comment line
[gt68xx] sane_init: config file line 171: ignoring empty line
[gt68xx] sane_init: config file line 172: ignoring comment line
[gt68xx] sane_init: config file line 173: ignoring comment line
[gt68xx] sane_init: config file line 174: ignoring empty line
[gt68xx] sane_init: config file line 175: ignoring comment line
[gt68xx] sane_init: config file line 176: ignoring comment line
[gt68xx] sane_init: config file line 177: trying to attach `usb 0x07b3 
0x040b'
[gt68xx] sane_init: config file line 178: ignoring comment line
[gt68xx] sane_init: config file line 179: ignoring comment line
[gt68xx] sane_init: config file line 180: ignoring empty line
[gt68xx] sane_init: config file line 181: ignoring comment line
[gt68xx] sane_init: config file line 182: ignoring comment line
[gt68xx] sane_init: config file line 183: trying to attach `usb 0x07b3 
0x040e'
[gt68xx] sane_init: config file line 184: ignoring empty line
[gt68xx] sane_init: config file line 185: ignoring comment line
[gt68xx] sane_init: config file line 186: ignoring comment line
[gt68xx] sane_init: config file line 187: trying to attach `usb 0x07b3 
0x0412'
[gt68xx] sane_init: config file line 188: ignoring comment line
[gt68xx] sane_init: config file line 189: ignoring comment line
[gt68xx] sane_init: config file line 190: ignoring empty line
[gt68xx] sane_init: config file line 191: ignoring comment line
[gt68xx] sane_init: config file line 192: ignoring comment line
[gt68xx] sane_init: config file line 193: trying to attach `usb 0x07b3 
0x045f'
[gt68xx] sane_init: config file line 194: ignoring empty line
[gt68xx] sane_init: config file line 195: ignoring comment line
[gt68xx] sane_init: config file line 196: ignoring comment line
[gt68xx] sane_init: config file line 197: trying to attach `usb 0x07b3 
0x0462'
[gt68xx] sane_init: config file line 198: ignoring empty line
[gt68xx] sane_init: config file line 199: ignoring comment line
[gt68xx] sane_init: config file line 200: ignoring comment line
[gt68xx] sane_init: config file line 201: trying to attach `usb 0x07b3 
0x0413'
[gt68xx] sane_init: config file line 202: ignoring empty line
[gt68xx] sane_init: config file line 203: ignoring comment line
[gt68xx] sane_init: config file line 204: ignoring comment line
[gt68xx] sane_init: config file line 205: trying to attach `usb 0x07b3 
0x0422'
[gt68xx] sane_init: config file line 206: ignoring empty line
[gt68xx] sane_init: config file line 207: ignoring comment line
[gt68xx] sane_init: config file line 208: ignoring comment line
[gt68xx] sane_init: config file line 209: trying to attach `usb 0x07b3 
0x0454'
[gt68xx] sane_init: can't set model name OpticSlim 2400 Plus, set device 
first
[gt68xx] sane_init: can't override model to plustek-opticslim-2400, set 
device first
[gt68xx] sane_init: config file line 212: ignoring empty line
[gt68xx] sane_init: config file line 213: ignoring comment line
[gt68xx] sane_init: config file line 214: ignoring comment line
[gt68xx] sane_init: config file line 215: trying to attach `usb 0x0458 
0x2021'
[gt68xx] attach: start: devp != NULL, may_wait = 0
[gt68xx] attach: trying to open device `libusb:004:004'
[gt68xx] gt68xx_device_new: enter
[gt68xx] gt68xx_device_new:: leave: ok
[gt68xx] gt68xx_device_open: enter: dev=0x831e580
[gt68xx] gt68xx_device_open: sanei_usb_open failed: Device busy
[gt68xx] attach: couldn't open device `libusb:004:004': Device busy
[gt68xx] gt68xx_device_free: enter: dev=0x831e580
[gt68xx] gt68xx_device_free: freeing dev
[gt68xx] gt68xx_device_free: leave: ok
[gt68xx] somewhere: attach (devname, &dev, 0): Device busy
[gt68xx] sane_init: config file line 216: ignoring empty line
[gt68xx] sane_init: config file line 217: ignoring comment line
[gt68xx] sane_init: config file line 218: ignoring comment line
[gt68xx] sane_init: config file line 219: trying to attach `usb 0x0458 
0x2011'
[gt68xx] sane_init: config file line 220: ignoring empty line
[gt68xx] sane_init: config file line 221: ignoring comment line
[gt68xx] sane_init: config file line 222: ignoring empty line
[gt68xx] sane_init: config file line 223: ignoring comment line
[gt68xx] sane_init: config file line 224: ignoring comment line
[gt68xx] sane_init: config file line 225: trying to attach `usb 0x0458 
0x201b'
[gt68xx] sane_init: config file line 226: ignoring empty line
[gt68xx] sane_init: config file line 227: ignoring comment line
[gt68xx] sane_init: config file line 228: ignoring comment line
[gt68xx] sane_init: config file line 229: trying to attach `usb 0x0458 
0x2017'
[gt68xx] sane_init: config file line 230: ignoring empty line
[gt68xx] sane_init: config file line 231: ignoring comment line
[gt68xx] sane_init: config file line 232: ignoring comment line
[gt68xx] sane_init: config file line 233: trying to attach `usb 0x0458 
0x201a'
[gt68xx] sane_init: config file line 234: ignoring empty line
[gt68xx] sane_init: config file line 235: ignoring comment line
[gt68xx] sane_init: config file line 236: ignoring comment line
[gt68xx] sane_init: config file line 237: trying to attach `usb 0x0458 
0x201d'
[gt68xx] sane_init: config file line 238: ignoring empty line
[gt68xx] sane_init: config file line 239: ignoring comment line
[gt68xx] sane_init: config file line 240: ignoring comment line
[gt68xx] sane_init: config file line 241: trying to attach `usb 0x0458 
0x201f'
[gt68xx] sane_init: config file line 242: ignoring empty line
[gt68xx] sane_init: config file line 243: ignoring comment line
[gt68xx] sane_init: config file line 244: ignoring comment line
[gt68xx] sane_init: config file line 245: trying to attach `usb 0x0458 
0x2014'
[gt68xx] sane_init: config file line 246: ignoring empty line
[gt68xx] sane_init: config file line 247: ignoring comment line
[gt68xx] sane_init: config file line 248: ignoring comment line
[gt68xx] sane_init: config file line 249: trying to attach `usb 0x0458 
0x201E'
[gt68xx] sane_init: config file line 250: ignoring empty line
[gt68xx] sane_init: config file line 251: ignoring comment line
[gt68xx] sane_init: config file line 252: ignoring comment line
[gt68xx] sane_init: config file line 253: trying to attach `usb 0x04a7 
0x0444'
[gt68xx] sane_init: config file line 254: ignoring empty line
[gt68xx] sane_init: config file line 255: ignoring comment line
[gt68xx] sane_init: exit
[gt68xx] sane_get_devices: start: local_only = false
[gt68xx] sane_get_devices: exit

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[gt68xx] sane_exit: start
[gt68xx] sane_exit: exit*

I hope you can help me with this.

Best Regards

Rubén Cortés

(P.D. My english is not good, but I hope you understand me)


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