[sane-devel] Fwd: Re: SANE project

[Kai Pöritz]

Dear SANE-devs,

I am a longtime Linux user having trouble with the scanimge tool.
I wrote a bug report at:

https://alioth.debian.org/tracker/index.php?func=detail&aid=314821&group_id=30186&atid=410366

But did not get a response.

I tested on at least 6 different up to date distributions (gentoo, arch,
fedor, ubuntu, mint) all with the same result/error.

Clould you please get back at me and try to solve the problem? That
would be great.

I hope to hear from you and will supply you with all the info you may
need. Maybe even a remote login to my machine and the scanner I am using
(canon 9000F mark II)

Kind regards



-------- Forwarded Message --------
Subject: Re: SANE project
Date: Wed, 01 Oct 2014 14:09:24 +0200
From: Louis Lagendijk <louis at fazant.net>
To: Kai Pöritz <kai at poeritz.de>, sane-devel
<sane-devel at lists.alioth.debian.org>
CC: roben-guest at alioth.debian.org, quandry at ntlworld.com,
louis.lagendijk at gmail.com, kitno455 at gmail.com, stef.dev at free.fr

On Wed, 2014-10-01 at 13:33 +0200, Kai Pöritz wrote:
> Dear SANE-developers,
> 
> I used your git log to get your emails. I am trying to contact ANY one
> of you SANE-developers.
> 
> I try to contact anyone who could help in solving this error I am
> experiencing with scanimage.
> 
> I tried IRC (freenode) but over weeks there is no response in the channel.
> 
> I tried the SANE bug tracker twice. But my bugs did not get assigned or
> answered.
> 
> I am not mad or anything, just desperate to talk to anyone involved with
> the project. Which is VERY hard to do. That is why I try it this way now.
> 
> Please, answer me. Even if it it just a: "Yes, we develop SANE but have
> no time to answer questions or help". I would totaly understand that.
> But for now I still have hopes that someone will reply.
> 
> Thank you all in advance
> sincerely
> 
> Kai Poeritz
hello Kain
The  Sane project is alive and kicking. We are probably not good enough
at keeping track of the bug-tracker, sorry for that. The designers can
be reached through the sane-devel mailing list (subscribe via
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel)

You seem to be using the pixma backend which is maintained by Rolf
Bensch. He is pretty active on sane-devel.
Seeing that you are using the usb interface, the issue may be related to
the usb -port you are using. We are aware of issues when sane devices
are connected to an USB3 port. If your scanner is connected to an USB3
port, try connecting it to a USB2 port and see if your problems
disappear.

Kind regards, Louis