[sane-devel] Fwd: Re: SANE project

Kai Pöritz kai at poeritz.de
Wed Oct 1 15:25:18 UTC 2014


Dear SANE-devs and Louis and Rolf,

I tried the native USB-2 bus and get the same error.
I am willing to do alamost anything to supply any information needed.

Please let me know what I can do next.

regards

Kai Poeritz

On 10/01/2014 03:22 PM, Kai Pöritz wrote:
> Dear SANE-devs,
> 
> I am a longtime Linux user having trouble with the scanimge tool.
> I wrote a bug report at:
> 
> https://alioth.debian.org/tracker/index.php?func=detail&aid=314821&group_id=30186&atid=410366
> 
> But did not get a response.
> 
> I tested on at least 6 different up to date distributions (gentoo, arch,
> fedor, ubuntu, mint) all with the same result/error.
> 
> Clould you please get back at me and try to solve the problem? That
> would be great.
> 
> I hope to hear from you and will supply you with all the info you may
> need. Maybe even a remote login to my machine and the scanner I am using
> (canon 9000F mark II)
> 
> Kind regards
> 
> 
> 
> -------- Forwarded Message --------
> Subject: Re: SANE project
> Date: Wed, 01 Oct 2014 14:09:24 +0200
> From: Louis Lagendijk <louis at fazant.net>
> To: Kai Pöritz <kai at poeritz.de>, sane-devel
> <sane-devel at lists.alioth.debian.org>
> CC: roben-guest at alioth.debian.org, quandry at ntlworld.com,
> louis.lagendijk at gmail.com, kitno455 at gmail.com, stef.dev at free.fr
> 
> On Wed, 2014-10-01 at 13:33 +0200, Kai Pöritz wrote:
>> Dear SANE-developers,
>>
>> I used your git log to get your emails. I am trying to contact ANY one
>> of you SANE-developers.
>>
>> I try to contact anyone who could help in solving this error I am
>> experiencing with scanimage.
>>
>> I tried IRC (freenode) but over weeks there is no response in the channel.
>>
>> I tried the SANE bug tracker twice. But my bugs did not get assigned or
>> answered.
>>
>> I am not mad or anything, just desperate to talk to anyone involved with
>> the project. Which is VERY hard to do. That is why I try it this way now.
>>
>> Please, answer me. Even if it it just a: "Yes, we develop SANE but have
>> no time to answer questions or help". I would totaly understand that.
>> But for now I still have hopes that someone will reply.
>>
>> Thank you all in advance
>> sincerely
>>
>> Kai Poeritz
> hello Kain
> The  Sane project is alive and kicking. We are probably not good enough
> at keeping track of the bug-tracker, sorry for that. The designers can
> be reached through the sane-devel mailing list (subscribe via
> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel)
> 
> You seem to be using the pixma backend which is maintained by Rolf
> Bensch. He is pretty active on sane-devel.
> Seeing that you are using the usb interface, the issue may be related to
> the usb -port you are using. We are aware of issues when sane devices
> are connected to an USB3 port. If your scanner is connected to an USB3
> port, try connecting it to a USB2 port and see if your problems
> disappear.
> 
> Kind regards, Louis
> 
> 
> 

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