[sane-devel] Fwd: Re: SANE project

[Rolf Bensch]

Hi Kai,

Sorry the the long delay. I couldn't respond my emails for the last
few weeks.

We should go ahead with this item in the bug tracker.

Cheers,
Rolf


Am 01.10.2014 um 17:25 schrieb Kai Pöritz:
> Dear SANE-devs and Louis and Rolf,
> 
> I tried the native USB-2 bus and get the same error. I am willing
> to do alamost anything to supply any information needed.
> 
> Please let me know what I can do next.
> 
> regards
> 
> Kai Poeritz
> 
> On 10/01/2014 03:22 PM, Kai Pöritz wrote:
>> Dear SANE-devs,
>> 
>> I am a longtime Linux user having trouble with the scanimge
>> tool. I wrote a bug report at:
>> 
>> https://alioth.debian.org/tracker/index.php?func=detail&aid=314821&group_id=30186&atid=410366
>>
>>
>> 
But did not get a response.
>> 
>> I tested on at least 6 different up to date distributions
>> (gentoo, arch, fedor, ubuntu, mint) all with the same
>> result/error.
>> 
>> Clould you please get back at me and try to solve the problem?
>> That would be great.
>> 
>> I hope to hear from you and will supply you with all the info you
>> may need. Maybe even a remote login to my machine and the scanner
>> I am using (canon 9000F mark II)
>> 
>> Kind regards
>> 
>> 
>> 
>> -------- Forwarded Message -------- Subject: Re: SANE project 
>> Date: Wed, 01 Oct 2014 14:09:24 +0200 From: Louis Lagendijk
>> <louis at fazant.net> To: Kai Pöritz <kai at poeritz.de>, sane-devel 
>> <sane-devel at lists.alioth.debian.org> CC:
>> roben-guest at alioth.debian.org, quandry at ntlworld.com, 
>> louis.lagendijk at gmail.com, kitno455 at gmail.com, stef.dev at free.fr
>> 
>> On Wed, 2014-10-01 at 13:33 +0200, Kai Pöritz wrote:
>>> Dear SANE-developers,
>>> 
>>> I used your git log to get your emails. I am trying to contact
>>> ANY one of you SANE-developers.
>>> 
>>> I try to contact anyone who could help in solving this error I
>>> am experiencing with scanimage.
>>> 
>>> I tried IRC (freenode) but over weeks there is no response in
>>> the channel.
>>> 
>>> I tried the SANE bug tracker twice. But my bugs did not get
>>> assigned or answered.
>>> 
>>> I am not mad or anything, just desperate to talk to anyone
>>> involved with the project. Which is VERY hard to do. That is
>>> why I try it this way now.
>>> 
>>> Please, answer me. Even if it it just a: "Yes, we develop SANE
>>> but have no time to answer questions or help". I would totaly
>>> understand that. But for now I still have hopes that someone
>>> will reply.
>>> 
>>> Thank you all in advance sincerely
>>> 
>>> Kai Poeritz
>> hello Kain The  Sane project is alive and kicking. We are
>> probably not good enough at keeping track of the bug-tracker,
>> sorry for that. The designers can be reached through the
>> sane-devel mailing list (subscribe via 
>> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel)
>>
>>
>> 
You seem to be using the pixma backend which is maintained by Rolf
>> Bensch. He is pretty active on sane-devel. Seeing that you are
>> using the usb interface, the issue may be related to the usb
>> -port you are using. We are aware of issues when sane devices are
>> connected to an USB3 port. If your scanner is connected to an
>> USB3 port, try connecting it to a USB2 port and see if your
>> problems disappear.
>> 
>> Kind regards, Louis
>> 
>> 
>> 
>