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</o:shapelayout></xml><![endif]--></head><body lang=FR-BE link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span lang=EN-US>Hello,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>I have a printer-scanner-fax machine Canon Pixma MX390 series (usb, not wifi). I have been able to install quite easily the printer but the scanner seems to be another story…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>I have a Synology san (DS213air)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>After few research on the internet, I found out that I needed to install some stuff on the san in order to be able to use the scanner.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I’ve installed sane, following instructions I found on the internet and from your site I see that you are not sure that sane is working with the pixma mx390 series.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The result I got is the following:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>Sane-find-scanner<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>found USB scanner (vendor=0x04a9 [Canon], product=0x1766 [MX390 series]) at libusb:002:002<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> # Your USB scanner was (probably) detected. It may or may not be supported by<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> # SANE. Try scanimage -L and read the backend's manpage.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>scanimage -L<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>No scanners were identified. If you were expecting something different,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>check that the scanner is plugged in, turned on and detected by the<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>sane-find-scanner tool (if appropriate). Please read the documentation<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>which came with this software (README, FAQ, manpages).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Does it mean that it is not supported? Or would I have a chance to have it work with other instructions?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>If the answer is that it will not work, do I have a chance to find another solution to have my scanner work?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I’m not a developer so please be complete in the instructions </span><span lang=EN-US style='font-family:Wingdings'>J</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Many thanks for your help,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Marielle<o:p></o:p></span></p></div></body></html>