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<div class="moz-cite-prefix">Hello,<br>
<br>
Ubuntu 14.04 still comes with backend version 1.0.23, which
doesn't support that scanner. You need to install the git version
of sane.<br>
<br>
Follow these instructions:
<a class="moz-txt-link-freetext" href="http://www.sane-project.org/README.linux">http://www.sane-project.org/README.linux</a><br>
<br>
Greetings from Germany<br>
Matthias<br>
<br>
On 22.05.2014 05:41, Nicolás Santisteban wrote:<br>
</div>
<blockquote
cite="mid:CAMW8r1PE0YcX9mbGbEWWKpQDiPfXEoUumzXsHJBt2Z+X4B1faQ@mail.gmail.com"
type="cite">
<div dir="ltr">
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">Hello,</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">I
have a problem with a Canon MX370 scanner.</span><br>
</font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">When
I do 'sudo sane-find-scanners':</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">--</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">#
sane-find-scanner will now attempt to detect your scanner.
If the</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# result is different from what you expected, first make
sure your</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# scanner is powered up and properly connected to your
computer.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# No SCSI scanners found. If you expected something
different, make sure that</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# you have loaded a kernel SCSI driver for your SCSI
adapter.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">could
not fetch string descriptor: Pipe error</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# No USB scanners found. If you expected something
different, make sure that</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# you have loaded a kernel driver for your USB host
controller and have setup</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# the USB system correctly. See man sane-usb for details.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# Not checking for parallel port scanners.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# Most Scanners connected to the parallel port or other
proprietary ports</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">
# can't be detected by this program.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">--</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">If
I do it without 'sudo' I get a bunch of 'Access denied
(insufficient permissions)' and then the 'Pipe error'
thing.</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif">
<div style="font-size:14px;line-height:18.200000762939453px">
But it does recognize it when I do 'scanimage -L':</div>
<div style="font-size:14px;line-height:18.200000762939453px"><br>
</div>
<div style="font-size:14px;line-height:18.200000762939453px">--</div>
<div style="font-size:14px;line-height:18.200000762939453px">
device `pixma:04A91759' is a CANON Canon PIXMA MX370
Series multi-function peripheral</div>
<div style="font-size:14px;line-height:18.200000762939453px">--</div>
<div style="font-size:14px;line-height:18.200000762939453px">
<br>
</div>
<div style=""><span
style="font-size:14px;line-height:18.200000762939453px">I
tried 'scanimage -x 100 -y 100 --format=tiff
>image.tiff' and this is what I get:</span><br>
</div>
</font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px"><br>
</span></font></div>
<div><font color="#333333" face="UbuntuRegular, Ubuntu,
Bitstream Vera Sans, DejaVu Sans, Tahoma, sans-serif"><span
style="font-size:14px;line-height:18.200000762939453px">--</span></font></div>
<div>scanimage: open of device pixma:04A91759_0031B6 failed:
Operation not supported<br>
</div>
<div>--</div>
<div><br>
</div>
<div>This is the output of 'dmesg|tail' after I connect the
scanner:<br>
</div>
<div><br>
</div>
<div>--</div>
<div>
<div>[115728.429416] delay: estimated 177, actual 88</div>
<div>[122971.328219] delay: estimated 177, actual 88</div>
<div>[131619.960568] usb 1-1.3: new high-speed USB device
number 14 using ehci-pci</div>
<div>[131620.054490] usb 1-1.3: New USB device found,
idVendor=04a9, idProduct=1759</div>
<div>[131620.054493] usb 1-1.3: New USB device strings: Mfr=1,
Product=2, SerialNumber=3</div>
<div>[131620.054494] usb 1-1.3: Product: MX370 series</div>
<div>[131620.054495] usb 1-1.3: Manufacturer: Canon</div>
<div>[131620.054497] usb 1-1.3: SerialNumber: 0031B6</div>
<div>[131620.057862] usblp 1-1.3:1.1: usblp0: USB
Bidirectional printer dev 14 if 1 alt 0 proto 2 vid 0x04A9
pid 0x1759</div>
<div>[131620.059559] usblp 1-1.3:1.2: usblp1: USB
Bidirectional printer dev 14 if 2 alt 0 proto 2 vid 0x04A9
pid 0x1759</div>
</div>
<div>--</div>
<div><br>
</div>
<div>My system is Ubuntu 14.04 LTS.</div>
<div><br>
</div>
<div>Does anyone have any idea on whats going on?</div>
<div><br>
</div>
<div>Thanks in advance.</div>
</div>
<br>
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<br>
</blockquote>
<br>
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