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Hi Cedric,<br>
<br>
For someone who claimed not to be a techie 2 days ago, you're doing
remarkably well.<br>
<br>
- ICM Profile: <a class="moz-txt-link-freetext" href="http://linuxforums.org.uk/index.php?topic=10200.0">http://linuxforums.org.uk/index.php?topic=10200.0</a><br>
<br>
On linux, debug and log files are usually sent to /var/log. There's
no fixed sane debug or log file as far as I know.<br>
Try this from a terminal:<br>
$ SANE_DEBUG_SANEI_USB=80 xsane<br>
<br>
Greetz,<br>
<br>
Stijn<br>
<br>
<br>
<div class="moz-cite-prefix">On 22-06-15 00:33, "Cedric Bhihe (毕生泰)"
wrote:<br>
</div>
<blockquote cite="mid:55873BB4.1010906@gmail.com" type="cite">
<meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
Thanks a lot Stijn and Allan ! I made "some" progress.<br>
<br>
Here goes:<br>
<u>Background</u>: <br>
sane and libsane version 1.0.23 on Ubuntu 14.04.2<br>
scanner Canon LIDE25 works under Windows but not Linux<br>
scanimage functions perfectly with scanner in identical
conditions under Lx.<br>
<br>
It turns out that just like for this <a moz-do-not-send="true"
href="http://askubuntu.com/questions/599694/scanimage-works-but-xsane-or-any-other-ui-does-not">post</a>
on askubuntu.com, I am running 'tlp' for power saving
optimization. I applied the post's author's solution by tweaking
the 'tlp' config file, so that USB autodisable would not affect my
LIDE25 (0x04a9:0x2220). <br>
After applying the change to the tlp config file, I checked it
from terminal:<br>
<br>
<font face="Courier New, Courier, monospace">$ cat -n
/etc/default/tlp | egrep USB_BLACKLIST<br>
173 #USB_BLACKLIST="1111:2222 3333:4444"<br>
178 USB_BLACKLIST="04a9:2220"<br>
187 USB_BLACKLIST_WWAN=1</font><br>
<br>
Result:<br>
'simplescan' now works for the first time in 2 months or so
(though it seems awfully slow to me).<br>
'xsane' (the frontend I favor) gives me:<br>
<big><font face="Courier New, Courier, monospace"> "Error during
CMS conversion: could not open scanner ICM profile."</font></big><br>
The above error message appears when I launch 'xscan', when I try
to change any setting and when the scan is over. <br>
Trying to scan, the scanner goes through all the moves at a normal
speed) but scan everything blank.<br>
<br>
So I tried four things:<br>
<br>
<b>1)</b> Following another <a
href="cid:part2.06040302.04030204@gmail.com"
moz-do-not-send="true">post</a>, I created the new rule:<br>
<big><font face="Courier New, Courier, monospace">$ sudo vi
/etc/udev/rules.d/40-libsane.rules <code><br>
<big><font face="Courier New, Courier, monospace"><small><big>ATTRS{idVendor}==
"04a9", ATTRS{idProduct}=="2220",
ENV(libsane_matched)="yes"</big></small></font></big></code><big><font
face="Courier New, Courier, monospace"><code><small><big>
</big></small></code></font></big><br>
$ sudo chmod 644 /etc/udev/rules.d/40-libsane.rules <br>
<small><font face="sans-serif"><br>
'simplescan' 's behavior is unchanged. It scans in mode
gray, color. All good.<br>
Relaunching 'xsane' I did NOT get any more error messages.
However, although 'xsane' launched and allows the scanner
to do previews and scans without complaining, EVERY
preview or scan comes out blank, even after reboot.<br>
<br>
</font></small></font></big><br>
<b>2)</b> I set my debug log level to 80 (don't really know what
level between 1 and 128 I should use here)<br>
<big><font face="Courier New, Courier, monospace">$
SANE_DEBUG_SANEI_USB=80<br>
$ export SANE_DEBUG_SANEI_USB<br>
<br>
</font></big>However I know neither where log files are located,
nor how I should post them for review. <br>
Perhaps s.o. can help me with hints on that.<br>
<br>
<b>3)</b> I edited the sane.d genesys.conf file to include a
reference to Canon LiDE 25 <br>
<big><font face="Courier New, Courier, monospace">& sudo vi
/etc/sane.d/genesys.conf<br>
# Canon LiDE 25<br>
usb 0x04a9 0x2220</font></big><b><br>
<br>
4)</b> Following Allan's suggestion I checked whether my
bios/kernel relies on <br>
<pre wrap=""><big><big><font face="Courier New, Courier, monospace">xhci_hcd</font></big></big></pre>
<div class="moz-signature">It does not, apparently. It seems to
rely on '<big><font face="Courier New, Courier, monospace">ehci-pci</font></big>'
as seen from the command<br>
<big><font face="Courier New, Courier, monospace"><br>
$ dmsg | tail<br>
<br>
</font><font face="Courier New, Courier, monospace"> </font></big><big><small>ran
upon plugging my LiDE 25 scanner onto the 7-1 usb port.</small><br>
<font face="Courier New, Courier, monospace"><br>
[18745.520785] [UFW ALLOW] IN= OUT=eth0 SRC=192.168.1.35
DST=80.58.61.250 LEN=63 TOS=0x00 PREC=0x00 TTL=64 ID=46082
DF PROTO=UDP SPT=23968 DPT=53 LEN=43 <br>
[18746.216192] usb 2-3.1.2: reset full-speed USB device
number 7 using ehci-pci<br>
[18749.032184] usb 2-3.1.2: reset full-speed USB device
number 7 using ehci-pci<br>
[18750.932308] usb 7-1: USB disconnect, device number 11<br>
[18752.104222] usb 2-3.1.2: reset full-speed USB device
number 7 using ehci-pci<br>
[18753.264146] usb 7-1: new full-speed USB device number 12
using uhci_hcd<br>
[18753.433128] usb 7-1: New USB device found, idVendor=04a9,
idProduct=2220<br>
[18753.433140] usb 7-1: New USB device strings: Mfr=1,
Product=2, SerialNumber=0<br>
[18753.433148] usb 7-1: Product: CanoScan<br>
[18753.433154] usb 7-1: Manufacturer: Canon</font></big><br>
<br>
I believe I do not have any USB3 issue. I simply do not have
USB3 ports, just two USB1.1 and two USB2 ports.<br>
<br>
Nevertheless knowing that power management is also effected at
kernel level, via the <big><font face="Courier New, Courier,
monospace">usbcore.autosupend</font></big> parameter and I
did:<code><br>
<big><big><font face="Courier New, Courier, monospace"><br>
$ modprobe usbcore autosuspend=-1</font></big></big><br>
<br>
</code>That did not have any benefical effect and I reversed the
action:<br>
<code><big><big><font face="Courier New, Courier, monospace"><br>
$ modprobe usbcore autosuspend=2</font></big></big></code><br>
<br>
Can somebody further suggest something ?<br>
Also I need help with the debug log files. Where are they
located and how do I post them ?<br>
Thanks.<br>
<br>
<small><b>Cédric</b><br>
<i>GMT+1</i></small>
<hr> <br>
</div>
<div class="moz-cite-prefix">On 21/06/15 02:38, <a
moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:sane-devel-request@lists.alioth.debian.org">sane-devel-request@lists.alioth.debian.org</a>
wrote:<br>
</div>
<blockquote
cite="mid:mailman.1607.1434847134.4822.sane-devel@lists.alioth.debian.org"
type="cite">
<pre wrap="">Send sane-devel mailing list submissions to
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
To subscribe or unsubscribe via the World Wide Web, visit
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel">http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel</a>
or, via email, send a message with subject or body 'help' to
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-request@lists.alioth.debian.org">sane-devel-request@lists.alioth.debian.org</a>
You can reach the person managing the list at
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-owner@lists.alioth.debian.org">sane-devel-owner@lists.alioth.debian.org</a>
When replying, please edit your Subject line so it is more specific
than "Re: Contents of sane-devel digest..."
Today's Topics:
1. Re: SANE; scanning with LIDE series works under Win, NOT
under Lx (Stijn Verholen)
2. Re: SANE; scanning with LIDE series works under Win, NOT
under Lx (m. allan noah)
----------------------------------------------------------------------
Message: 1
Date: Sun, 21 Jun 2015 00:49:53 +0200
From: Stijn Verholen <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:sverholen@gmail.com"><sverholen@gmail.com></a>
To: <a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
Subject: Re: [sane-devel] SANE; scanning with LIDE series works under
Win, NOT under Lx
Message-ID: <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:5585EE11.3050102@gmail.com"><5585EE11.3050102@gmail.com></a>
Content-Type: text/plain; charset="utf-8"; Format="flowed"
Dear Cedric,
Please take into consideration that I am not a SANE expert, nor a Canon
LIDE expert.
SANE is a modular structure. The dirty under-the-hood work that scanner
drivers do to get a scanner working, is abstracted away to "SANE
drivers" (i.e. backends).
Everything else is built on top of those sane backends, through a very
simple API layer.
If scanimage from a terminal works for your scanner, then your scanner
works with SANE.
Your problem is not scanner related.
Google is your friend.
Have you tried these:
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://askubuntu.com/questions/599694/scanimage-works-but-xsane-or-any-other-ui-does-not">http://askubuntu.com/questions/599694/scanimage-works-but-xsane-or-any-other-ui-does-not</a>
Or the more commented:
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://unix.stackexchange.com/questions/191777/scanimage-works-but-xsane-or-any-other-ui-does-not">http://unix.stackexchange.com/questions/191777/scanimage-works-but-xsane-or-any-other-ui-does-not</a>
Both refer to a problem with the way linux handles USB. This has indeed
changed a few times over the years, causing un-linux like situations
where something works one time, and then stops working (e.g. after an
update).
The reason you are not getting a response from this list, is probably
that your problem is not SANE-related.
You may not be a techie now, but you'll get sucked into it sooner or
later. Use Google.
Best regards,
Stijn
On 20-06-15 21:00, "Cedric Bhihe (???)" wrote:
</pre>
<blockquote type="cite">
<pre wrap="">A good day to everybody.
I keep reading about flatbed scanners from Canon (in particular of the
LIDE
series) not working when USB-plugged in under Linux but working fine under
Windows. I have exactly the same problem with a LIDE 25 and an HP 4400c
scanner.
Yes, both scanners are old but they are in excellent condition, (very low
mileage + many years forgotten somewhere in their original packing).?
Both
work flawlessly under legacy Windows XP as well as under Win 7 on
different
machines, including one that runs a dual Lx/Win boot.
As far as 'sane' front-ends go, I downloaded and installed two from
the Ubuntu
Software Center and tried them repeatedly.
- simple scan 3.12.1
- xsane 0.998 whose author I even contacted, Oliver Rauch, hoping for
pointers.
Unfortunately I got no answer.
Nothing seems to work under Linux with a 'sane' based gui for those
two scanners,
BUT:
-1- it was not always the case. Up until about 8-10 weeks ago, xsane
used to work
flawlessly for me. Nothing in my system (hard and soft) changed since
then,
apart from regular stable and security related updates as provided by
Canonical.
-2- I can scan w/o an itch from my Ubuntu terminal using 'scanimage'.
I do that
on a daily basis with no errors.
I already wrote about that here, about 40 days ago, and got a
resounding silence
? for an answer. No idea why.
Anyway I believe this is completely unrelated to the USB3 issue that
is now widely
publicized. This probably has to do with some change in the kernel AND
the way
the two afore mentionned 'sane' based gui packages handle
communication with
the scanner or the daemon that handles USB comm. or some' else.
Something happened about 8 to 10 weeks go and I don't know what it is.
Since I am no techie, I am stuck, but at least 'scanimage' on terminal
works.
The downside with scanimage is despite all available options
- no preview is available (pre-processing),
- no collating batch (multi-page) scans (post-processing) is possible,
- there is no saving scans directly as pdf (post-processing).
-ced
Ubuntu 14.04.2 v3.16.0-41-generic x86_64
on Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Motherboard 30C5 Version KBC v.71.36 by HP
BIOS HP version: 68MVD Ver. F.15 (2008.02.12)
?
------------------------------------------------------------------------
On 20/06/15 14:00, <a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-request@lists.alioth.debian.org">sane-devel-request@lists.alioth.debian.org</a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Send sane-devel mailing list submissions to
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
To subscribe or unsubscribe via the World Wide Web, visit
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel">http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel</a>
or, via email, send a message with subject or body 'help' to
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-request@lists.alioth.debian.org">sane-devel-request@lists.alioth.debian.org</a>
You can reach the person managing the list at
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-owner@lists.alioth.debian.org">sane-devel-owner@lists.alioth.debian.org</a>
When replying, please edit your Subject line so it is more specific
than "Re: Contents of sane-devel digest..."
Today's Topics:
1. Re: Canon LIDE 110 + USB3 (Marc Cousin)
----------------------------------------------------------------------
Message: 1
Date: Fri, 19 Jun 2015 15:57:03 +0200
From: Marc Cousin<a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:cousinmarc@gmail.com"><cousinmarc@gmail.com></a>
To: Heinz Wiesinger<a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:HMWiesinger@liwjatan.at"><HMWiesinger@liwjatan.at></a>
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:Cc:sane-devel@lists.alioth.debian.org">Cc:sane-devel@lists.alioth.debian.org</a>
Subject: Re: [sane-devel] Canon LIDE 110 + USB3
Message-ID: <478249274.zdL7Kf9XdV@marco>
Content-Type: text/plain; charset="utf-8"
On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 18/04/2015 18:46, Marc Cousin wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 18/04/2015 18:27, Marc Cousin wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 18/04/2015 12:35, Heinz Wiesinger wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi,
I've got a brand new computer with USB3 all over the place, and cannot
use my "old" LIDE 110 with it, even with a git version. The scanner is
still working, as it works when connecter to my older laptop, through
USB2. It doesn't work with a git checkout from a few minutes ago.
I see that some drivers have received some patches to work around
problems with USB 3. Is there something to be done to the genesys
driver
too ? What can I provide to help solving this ?
</pre>
</blockquote>
<pre wrap="">Hi,
I have the same problem with the LIDE 210. In a message from last
month, Stef
asked for usbpcap log from windows (see
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.ht">http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.ht</a>
ml
for details). Unfortunately I don't have access to a Windows
computer having
USB3 ports. So if you have and you could provide those logs, it might
help in
figuring out what's going wrong.
Grs,
Heinz
</pre>
</blockquote>
<pre wrap="">I have no windows installed. I have one in a KVM box, should I give it a
try ?
</pre>
</blockquote>
<pre wrap="">I gave it a try, in the KVM windows, scanning works. It is seen as USB2
from windows though, I don't know if this is of any importance.
</pre>
</blockquote>
<pre wrap="">So,
Is this dump (from a virtulized windows seeing USB2) interesting ?
Regards
</pre>
</blockquote>
<pre wrap="">Hi,
I'm back on this, after a while away from home. Is there anything I can
provide ?
To sum up:
- The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
Linux (4.0.5): I only have problem with the scanner. Any other periphal I
plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)?
- It works in Win7, virtualized in KVM, using the exact same USB3 port (seen
as USB2 from Windows)
- It almost works when all debug traces are activated in SANE (it fails much
later)
I am willing to capture anything you want, just tell me (and give me pointers
to how to do the requested captures). I could even (but as a last resort, as I
don't have space for it right now) install a Win7 on this machine.
Regards
------------------------------
Subject: Digest Footer
_______________________________________________
sane-devel mailing list
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
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------------------------------
End of sane-devel Digest, Vol 120, Issue 20
*******************************************
</pre>
</blockquote>
</blockquote>
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Message: 2
Date: Sat, 20 Jun 2015 20:38:45 -0400
From: "m. allan noah" <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:kitno455@gmail.com"><kitno455@gmail.com></a>
To: Cedric Bhihe (???) <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:cedric.bhihe@gmail.com"><cedric.bhihe@gmail.com></a>
Cc: sane-devel <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:sane-devel@lists.alioth.debian.org"><sane-devel@lists.alioth.debian.org></a>
Subject: Re: [sane-devel] SANE; scanning with LIDE series works under
Win, NOT under Lx
Message-ID:
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:CAKO8m0Ay+zLannn01rXjw8aOS=1W6LKMWd+b0_gh+bu0fkqndw@mail.gmail.com"><CAKO8m0Ay+zLannn01rXjw8aOS=1W6LKMWd+b0_gh+bu0fkqndw@mail.gmail.com></a>
Content-Type: text/plain; charset=UTF-8
Cedric- I'm sorry you did not receive a reply earlier, the SANE
project is somewhat short handed. In this case, you need to
investigate what changed in your system around the time the scanner
stopped working. Figure out what packages were updated by the OS, and
see if you can downgrade temporarily.
Another thing to investigate is if your system is using the xhci_hcd
module to control your USB ports. If not, we can probably rule out USB
problems.
After that, we would need to get logs of debugging info from the sane
backend, when it is called by scanimage and when called by xsane.
Perhaps we will be able to see some difference.
allan
On Sat, Jun 20, 2015 at 3:00 PM, "Cedric Bhihe (???)"
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:cedric.bhihe@gmail.com"><cedric.bhihe@gmail.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">A good day to everybody.
I keep reading about flatbed scanners from Canon (in particular of the LIDE
series) not working when USB-plugged in under Linux but working fine under
Windows. I have exactly the same problem with a LIDE 25 and an HP 4400c
scanner.
Yes, both scanners are old but they are in excellent condition, (very low
mileage + many years forgotten somewhere in their original packing).? Both
work flawlessly under legacy Windows XP as well as under Win 7 on different
machines, including one that runs a dual Lx/Win boot.
As far as 'sane' front-ends go, I downloaded and installed two from the
Ubuntu
Software Center and tried them repeatedly.
- simple scan 3.12.1
- xsane 0.998 whose author I even contacted, Oliver Rauch, hoping for
pointers.
Unfortunately I got no answer.
Nothing seems to work under Linux with a 'sane' based gui for those two
scanners,
BUT:
-1- it was not always the case. Up until about 8-10 weeks ago, xsane used to
work
flawlessly for me. Nothing in my system (hard and soft) changed since then,
apart from regular stable and security related updates as provided by
Canonical.
-2- I can scan w/o an itch from my Ubuntu terminal using 'scanimage'. I do
that
on a daily basis with no errors.
I already wrote about that here, about 40 days ago, and got a resounding
silence
? for an answer. No idea why.
Anyway I believe this is completely unrelated to the USB3 issue that is now
widely
publicized. This probably has to do with some change in the kernel AND the
way
the two afore mentionned 'sane' based gui packages handle communication with
the scanner or the daemon that handles USB comm. or some' else.
Something happened about 8 to 10 weeks go and I don't know what it is.
Since I am no techie, I am stuck, but at least 'scanimage' on terminal
works.
The downside with scanimage is despite all available options
- no preview is available (pre-processing),
- no collating batch (multi-page) scans (post-processing) is possible,
- there is no saving scans directly as pdf (post-processing).
-ced
Ubuntu 14.04.2 v3.16.0-41-generic x86_64
on Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
Motherboard 30C5 Version KBC v.71.36 by HP
BIOS HP version: 68MVD Ver. F.15 (2008.02.12)
?
________________________________
On 20/06/15 14:00, <a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel-request@lists.alioth.debian.org">sane-devel-request@lists.alioth.debian.org</a> wrote:
Send sane-devel mailing list submissions to
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
To subscribe or unsubscribe via the World Wide Web, visit
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel">http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel</a>
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Today's Topics:
1. Re: Canon LIDE 110 + USB3 (Marc Cousin)
----------------------------------------------------------------------
Message: 1
Date: Fri, 19 Jun 2015 15:57:03 +0200
From: Marc Cousin <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:cousinmarc@gmail.com"><cousinmarc@gmail.com></a>
To: Heinz Wiesinger <a moz-do-not-send="true" class="moz-txt-link-rfc2396E" href="mailto:HMWiesinger@liwjatan.at"><HMWiesinger@liwjatan.at></a>
Cc: <a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sane-devel@lists.alioth.debian.org">sane-devel@lists.alioth.debian.org</a>
Subject: Re: [sane-devel] Canon LIDE 110 + USB3
Message-ID: <478249274.zdL7Kf9XdV@marco>
Content-Type: text/plain; charset="utf-8"
On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
On 18/04/2015 18:46, Marc Cousin wrote:
On 18/04/2015 18:27, Marc Cousin wrote:
On 18/04/2015 12:35, Heinz Wiesinger wrote:
On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
Hi,
I've got a brand new computer with USB3 all over the place, and cannot
use my "old" LIDE 110 with it, even with a git version. The scanner is
still working, as it works when connecter to my older laptop, through
USB2. It doesn't work with a git checkout from a few minutes ago.
I see that some drivers have received some patches to work around
problems with USB 3. Is there something to be done to the genesys
driver
too ? What can I provide to help solving this ?
Hi,
I have the same problem with the LIDE 210. In a message from last
month, Stef
asked for usbpcap log from windows (see
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.ht">http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.ht</a>
ml
for details). Unfortunately I don't have access to a Windows
computer having
USB3 ports. So if you have and you could provide those logs, it might
help in
figuring out what's going wrong.
Grs,
Heinz
I have no windows installed. I have one in a KVM box, should I give it a
try ?
I gave it a try, in the KVM windows, scanning works. It is seen as USB2
from windows though, I don't know if this is of any importance.
So,
Is this dump (from a virtulized windows seeing USB2) interesting ?
Regards
Hi,
I'm back on this, after a while away from home. Is there anything I can
provide ?
To sum up:
- The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
Linux (4.0.5): I only have problem with the scanner. Any other periphal I
plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)?
- It works in Win7, virtualized in KVM, using the exact same USB3 port (seen
as USB2 from Windows)
- It almost works when all debug traces are activated in SANE (it fails much
later)
I am willing to capture anything you want, just tell me (and give me
pointers
to how to do the requested captures). I could even (but as a last resort, as
I
don't have space for it right now) install a Win7 on this machine.
Regards
------------------------------
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