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--></style></head><body lang=EN-GB link=blue vlink="#954F72"><div class=WordSection1><div><div><div><div><div><p class=MsoNormal>Dear all,</p><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I would appreciate any support in trying to get my Canon MX535 scanner working in Ubuntu. According to the list of supported devices it is fully supported. I have had the scanner working in the past (over a year ago), but having tried using it again recently I have not managed to successfully scan any documents. This is the case when using my ubuntu installed laptop (16.04 LTS) as well as a fresh install of ubuntu (17.04) in virtualbox on a windows machine, which is where I do my testing. In both cases I have installed the latest version of sane from the "rolfbensch/sane-git" repository. I am using the scanner over wi-fi. The scanner gets detected ok, but will not scan reliably.<br><br>Every time I try I seem to get mixed results. Mostly I get the 'Error during device I/O' message straight away, but sometime in xsane I haved managed to get as far as the preview, selecting the area to scan, then it fails after clicking scan.</p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I do not know how to generate error log reports to attach to this email, but I have tested the scanner using scanimage as per below: -</p><div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal><span style='font-family:"Courier New"'>stephen@stephen-VirtualBox:~$ scanimage --version<br>scanimage (sane-backends) 1.0.27git; backend version 1.0.27<o:p></o:p></span></p></blockquote><p class=MsoNormal><span style='font-family:"Courier New"'><o:p> </o:p></span></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal><span style='font-family:"Courier New"'>stephen@stephen-VirtualBox:~$ scanimage -L<br>device `pixma:MX530_192.168.1.68' is a CANON Canon PIXMA MX530 Series multi-function peripheral<o:p></o:p></span></p></blockquote><div><p class=MsoNormal><span style='font-family:"Courier New"'> <o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal><span style='font-family:"Courier New"'>stephen@stephen-VirtualBox:~$ scanimage -T<br>scanimage: scanning image of size 638x877 pixels at 24 bits/pixel<br>scanimage: acquiring RGB frame, 8 bits/sample<br>scanimage: reading one scanline, 1914 bytes... FAIL Error: Error during device I/O<o:p></o:p></span></p></blockquote><div><p class=MsoNormal><span style='font-family:"Courier New"'> <o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal><span style='font-family:"Courier New"'>stephen@stephen-VirtualBox:~$ scanimage --device "pixma:MX530_192.168.1.68" --format=tiff > test.tiff<br>scanimage: sane_read: Error during device I/O<o:p></o:p></span></p></blockquote><div><p class=MsoNormal><br> </p></div><p class=MsoNormal style='margin-bottom:12.0pt'>Any support would be greatly appreciated and I am willing to do any testing required to get this working.</p></div><p class=MsoNormal>Kind regards,</p></div><p class=MsoNormal>Stephen</p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>