[pkg-cryptsetup-devel] ITIL Intermediate Service Strategy

Herotec for Training courses at jobteller.net
Sun Jan 22 13:11:35 UTC 2017


ITIL Intermediate Service Strategy:

The ITIL Intermediate Service Strategy (SS) qualification is one of five ITIL® Service Life cycle modules and provides you with the guidance that enables you to design, develop, and implement service provider strategy that aligns to the organizational strategy.
For ITIL Foundation holders we invite you to Book Your Seat Now:

Duration: 3 Days 
Included : course ware – Lunch Break - Foundation revision 
Who Should Attend?

Project managers, Business managers, and Business process owners.
CIOs, CTOs, and IT Managers.
IT Network and System Administrators.
IT Consultants & IT Auditors.
IT Developers.
Service Design Examination is as follow:
Multiple choice examination questions
Eight questions per paper
28 marks required to pass (out of 40 available) – 70%
90 minutes’ duration
Closed book.
Course Outline

The ITIL Service Design course has been divided into 8 modules to cover the Introduction to Service Management and each of the five Service Lifecycle books as follows:
Module 1 - Introduction to service strategy
Module 2 - Service strategy principles
Module 3 - Service strategy processes
Module 4 - Governance
Module 5 - Organizing for service strategy
Module 6 - Technology Considerations
Module 7 - Implementing service strategy
Module 8 - Challenges, critical success factors and risks
More about the ITIL Service Strategy

Address : 93 Mostafa Alnahas, Nasr City, Cairo, Egypt
Tel : +202 26709916  |  +202 26709961
Mobile : +2 010 640 100 04
Fax : +202 26709957  
Email : info at herotec.net | corporate at herotec.net
Website: herotec.net

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