[Evolution] Bug#561330: Bug#561330: evolution: hangs with 100% cpu utilization when opening an attachment

[Alessio Botta]

On Wed, 2009-12-16 at 13:28 +0100, Yves-Alexis Perez wrote:
> On Wed, Dec 16, 2009 at 11:22:50AM +0100, Alessio Botta wrote:
> > Package: evolution
> > Version: 2.28.1-2
> > Severity: important
> > 
> > The first time I open an attachment, everything goes all right.  Then,
> > if I try to open other attachments from different email messages,
> > evolution becomes unresponsive and the cpu becomes fully utilized. To
> > recover my cpu I have to kill evolution (force quit).  The bug happens
> > sometimes when trying to open the attachment of a second email
> > messages, sometimes when opening the third attachment, sometimes later
> > on.  It normally appears only when double-clicking on the attachment.
> > While, doing an open-with seems to work fine.
> 
> Can you describe your setup (which kind of mail account). Does it
> happens with the (freshly uploaded to unstable) 2.28.2 version? 

Version: 2.28.1-2 from testing.
It happens with both pop and imap accounts, with and without encryption.

> 
> Is there some kind of encryption on those attachments? Does the same
> thing happen with another user? Another account?

The attachments are not encrypted. An encrypted connection is sometimes
used to connect to the mail server (especially with imap). But, as
reported above, this happens also with pop accounts without any
encryption.

The same problem happens with other users and accounts. It is not
related to the kind of attachment. But it rather appears more frequently
with big (>500KB) attachments.

> > 
> > BTW, I see below that debconf complains about the fact that evolution
> > needs a shutdown. However, this message does not disappear when
> > rebooting the machine or restarting evolution.
> 
> What message? What you see below is just the fact that evolution needs
> to be shutdown for the 2.24 to 2.26 upgrade (which is ok for you now but
> the setting has to be kept for the lenny/squeeze upgrade).

Ok thanks.

Cheers.

AB

> 
> Cheers,