Bug#1050547: GNOME crashes with white screen after boot up

Hor Jiun Shyong jiunshyong at gmail.com
Mon Sep 11 01:22:32 BST 2023


Hi,

>>DEBUGINFOD_URLS="https://debuginfod.debian.net" coredumpctl gdb
Partial output as below and full output as per link.  Thanks.

https://drive.google.com/file/d/19pahjyQSf_PRw-zQDwtC9FWRPcGQvUfo/view?usp=sharing


# DEBUGINFOD_URLS="https://debuginfod.debian.net" coredumpctl gdb
           PID: 1720 (gnome-shell)
           UID: 117 (Debian-gdm)
           GID: 122 (Debian-gdm)
        Signal: 11 (SEGV)
     Timestamp: Sat 2023-09-09 19:13:27 +08 (1 day 12h ago)
  Command Line: /usr/bin/gnome-shell
    Executable: /usr/bin/gnome-shell
 Control Group: /user.slice/user-117.slice/session-c1.scope
          Unit: session-c1.scope
         Slice: user-117.slice
       Session: c1
     Owner UID: 117 (Debian-gdm)
       Boot ID: db5045b3be454eabaf40ab7634cdd15f
    Machine ID: e2ff68e6a046472b82838d16f35a6e1f
      Hostname: meixian
       Storage:
/var/lib/systemd/coredump/core.gnome-shell.117.db5045b3be454eabaf40ab7634cdd15f.1720.1694258007000000.zst
(present)
  Size on Disk: 6.4M
       Message: Process 1720 (gnome-shell) of user 117 dumped core.

                Module libudev.so.1 from deb systemd-254.1-2.amd64
                Module libsystemd.so.0 from deb systemd-254.1-2.amd64
                Stack trace of thread 1720:
                #0  0x00007f9e956ced54 meta_display_get_x11_display
(libmutter-12.so.0 + 0xced54)
                #1  0x00007f9e956f9a3b n/a (libmutter-12.so.0 + 0xf9a3b)
                #2  0x00007f9e95e95f8f g_initable_new_valist
(libgio-2.0.so.0 + 0x7df8f)
                #3  0x00007f9e95e96069 g_initable_new (libgio-2.0.so.0 +
0x7e069)
                #4  0x00007f9e956f9dda n/a (libmutter-12.so.0 + 0xf9dda)
                #5  0x00007f9e956fd5ce n/a (libmutter-12.so.0 + 0xfd5ce)
                #6  0x00007f9e956fd62d n/a (libmutter-12.so.0 + 0xfd62d)
                #7  0x00007f9e9568b04e meta_cursor_tracker_get_sprite
(libmutter-12.so.0 + 0x8b04e)
                #8  0x00007f9e94d4cf7a n/a (libffi.so.8 + 0x6f7a)
                #9  0x00007f9e94d4c40e n/a (libffi.so.8 + 0x640e)
                #10 0x00007f9e94d4cb0d ffi_call (libffi.so.8 + 0x6b0d)


Regards,
Hor Jiun Shyong 何俊雄



Simon McVittie <smcv at debian.org> 于2023年9月11日周一 01:40写道:

> On Sat, 09 Sep 2023 at 12:40:53 +0800, Hor Jiun Shyong wrote:
> > coredumpctl_gdb.txt.gz
>
> The relevant part is:
>
> #0  0x00007f9e956ced54 in meta_display_get_x11_display () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #1  0x00007f9e956f9a3b in ?? () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #2  0x00007f9e95e95f8f in g_initable_new_valist () from
> /lib/x86_64-linux-gnu/libgio-2.0.so.0
> #3  0x00007f9e95e96069 in g_initable_new () from
> /lib/x86_64-linux-gnu/libgio-2.0.so.0
> #4  0x00007f9e956f9dda in ?? () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #5  0x00007f9e956fd5ce in ?? () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #6  0x00007f9e956fd62d in ?? () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #7  0x00007f9e9568b04e in meta_cursor_tracker_get_sprite () from
> /lib/x86_64-linux-gnu/libmutter-12.so.0
> #8  0x00007f9e94d4cf7a in ?? () from /lib/x86_64-linux-gnu/libffi.so.8
>
> but this is of limited usefulness since you don't have debug symbols for
> mutter available.
>
> The easiest way to get the debug symbols is to use:
>
>     DEBUGINFOD_URLS="https://debuginfod.debian.net" coredumpctl gdb
>
> and type "bt" at the (gdb) prompt when the symbols have finished
> downloading.
>
> Or you could enable the debug symbols apt repository (see
> https://wiki.debian.org/HowToGetABacktrace#Installing_the_debugging_symbols
> )
> and install the libmutter-12-0-dbgsym package. We don't need any other
> packages for this particular crash.
>
> >
> core.gnome-shell.117.db5045b3be454eabaf40ab7634cdd15f.1720.1694258007000000.zst.gz
>
> In general we can't get a useful backtrace from the actual compressed
> core dump: that's something that the bug reporter needs to do. I tried to
> get a useful backtrace from this with debug symbols, but it doesn't match
> the result you sent and I'm not sure whether it really makes sense.
>
> Sharing these core dumps is also a privacy risk because they can contain
> private information, although in this case the crash was from the gdm
> login screen before you had a chance to enter any passwords, so it's
> probably harmless.
>
>     smcv
>
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