[Reportbug-maint] Bug#612921: reportbug

[uu110]

Subject: reportbug: sending by email fails, misc. issues
Package: reportbug
Version: 4.12.6
Severity: normal

when choosing the automatic debian smtp send email option, email
sending fails. when choosing my ISPs smtp address, UID, p/w, etc.,
email sending fails both the cancel and continue buttons have "C"
underlined.  this usually means a user can hold ctrl and hit C rather
than having to mouse click the button.  so those shortcuts fail, but
clicking on them works. This package is a great idea and I really
appreciate it, but if you want the majority of desktop users to use it
you have to simplify it a little more. Using abbreviations such as MTA
and MUA will just confuse the average user and cause them to give up.
Of course this will mean Debian will have fewer bug reports to squash.
The majority of desktop users will get frustrated by reportbug and the
bug reporting process and just give up and so Debian will never hear
from most of them when they have a problem.  If there are too many of
these bugs/problems, they'll just give up and go back to widows and mac.

Thanks again for a great tool, hope you can make it a little easier and
more reliable for us noobs,
Jim



-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"

** /home/j/.reportbugrc:
reportbug_version "4.12.6"
mode novice
ui gtk2
realname "jim berry"
email "7 at mac.hush.com"
smtphost "smtp-server.cfl.rr.com"
smtpuser "uu110"

-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1,
'experimental') Architecture: i386 (i686)

Kernel: Linux 2.6.37-trunk-686 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt                     0.8.11.1         Advanced front-end for dpkg
ii  python                  2.6.6-3+squeeze5 interactive high-level
object-orie ii  python-reportbug        4.12.6           Python modules
for interacting wit

reportbug recommends no packages.

Versions of packages reportbug suggests:
pn  debconf-utils                <none>      (no description available)
pn  debsums                      <none>      (no description available)
pn  dlocate                      <none>      (no description available)
pn  emacs22-bin-common | emacs23 <none>      (no description available)
ii  exim4                        4.72-6      metapackage to ease Exim
MTA (v4) ii  exim4-daemon-light [mail-tra 4.72-6      lightweight Exim
MTA (v4) daemon ii  file                         5.04-5      Determines
file type using "magic" ii  gnupg                        1.4.10-4
GNU privacy guard - a free PGP rep ii  python-gtk2
2.17.0-4    Python bindings for the GTK+ widge pn
python-gtkspell              <none>      (no description available) pn
python-urwid                 <none>      (no description available) ii
python-vte                   1:0.24.3-2  Python bindings for the VTE
widget ii  xdg-utils                    1.1.0~rc1-1 desktop integration
utilities from

-- no debconf information