[Reportbug-maint] Bug#779200: reportbug: did not show #777125, proably due to encoding issues

[Hermann Lauer]

Hello Sandro,

On Mon, Apr 13, 2015 at 09:37:20PM +0100, Sandro Tosi wrote:
> > So indeed an encoding issue. Tried yesterday (probably on another machine) and
> > did't see the python error, as in the original report.
...
> It would be helpful if you could run the 'locale' command in the very
> same terminal session when you run reportbug, on both the machine
> (where it works and where it crashed), and report the 2 outputs here.

it didn't work on any jessie machine, only the errors you see (or not see) differs.

> The LANG of the first report should be enough to visualize correctly
> that report.

With current jessie meanwhile the terminal is not hosed any more, typing 'q'
yields the terminal back with a now complete traceback of the encoding error.

Thanks and greetings
  Hermann

$ locale
LANG=C.UTF-8
LANGUAGE=
LC_CTYPE="C.UTF-8"
LC_NUMERIC="C.UTF-8"
LC_TIME="C.UTF-8"
LC_COLLATE="C.UTF-8"
LC_MONETARY="C.UTF-8"
LC_MESSAGES="C.UTF-8"
LC_PAPER="C.UTF-8"
LC_NAME="C.UTF-8"
LC_ADDRESS="C.UTF-8"
LC_TELEPHONE="C.UTF-8"
LC_MEASUREMENT="C.UTF-8"
LC_IDENTIFICATION="C.UTF-8"
LC_ALL=
$ ssh install5
...
install5:~> locale
LANG=C.UTF-8
LANGUAGE=
LC_CTYPE="C.UTF-8"
LC_NUMERIC="C.UTF-8"
LC_TIME="C.UTF-8"
LC_COLLATE="C.UTF-8"
LC_MONETARY="C.UTF-8"
LC_MESSAGES="C.UTF-8"
LC_PAPER="C.UTF-8"
LC_NAME="C.UTF-8"
LC_ADDRESS="C.UTF-8"
LC_TELEPHONE="C.UTF-8"
LC_MEASUREMENT="C.UTF-8"
LC_IDENTIFICATION="C.UTF-8"
LC_ALL=

install5:~> reportbug -N 777125
*** Welcome to reportbug.  Use ? for help at prompts. ***
Note: bug reports are publicly archived (including the email address of the submitter).
Detected character set: UTF-8
Please change your locale if this is incorrect.

Using 'Hermann Lauer <Hermann.Lauer at iwr.uni-heidelberg.de>' as your from address.
Retrieving report #777125 from Debian bug tracking system...
Traceback (most recent call last):
  File "/usr/bin/reportbug", line 2211, in <module>
    main()
  File "/usr/bin/reportbug", line 1081, in main
    return iface.user_interface()
  File "/usr/bin/reportbug", line 1363, in user_interface
    mbox_reader_cmd=self.options.mbox_reader_cmd)
  File "/usr/lib/python2.7/dist-packages/reportbug/ui/text_ui.py", line 441, in show_report

-- 
Netzwerkadministration/Zentrale Dienste, Interdiziplinaeres 
Zentrum fuer wissenschaftliches Rechnen der Universitaet Heidelberg
IWR; INF 368; 69120 Heidelberg; Tel: (06221)54-8236 Fax: -5224
Email: Hermann.Lauer at iwr.uni-heidelberg.de