[sane-devel] Problems with Canon 9000F Mark II

Fri Aug 21 11:17:15 UTC 2015

Hi Herbert,

Recently I fixed some issues and maybe your issue should also be fixed.

Please install Sane from source as described in README.linux:
http://www.sane-project.org/docs.html and report your results.

Many thanks for your help.

Cheers,
Rolf

Am 10.07.2015 um 15:33 schrieb m. allan noah:
> The initial problem sounds like a USB3 problem. This should be
> improved by running a development version, which has a workaround for
> a linux kernel bug. I am unfamiliar with the other two issues you
> list.
>
> allan
>
> On Fri, Jul 10, 2015 at 5:18 AM, Herbert Poetzl <herbert at 13thfloor.at> wrote:
>> Dear SANE Developers!
>>
>> I'm having various problems with the Canon Mark II scanner,
>> which I bought because it is listed as "fully supported"
>> on the SANE device list.
>>
>> The first problem might be distro related (Mageia 5), but
>> I'll mention it anyway, because it might give some clues:
>> With the mageia 'scanimage' tool (sane-backends-1.0.24-10.mga5)
>> I can scan a specific area once, which works perfectly fine,
>> but when I repeat the very same command, or try a different
>> scan after that, the scanning process doesn't start and the
>> command hangs till it times out (which is very long). Once
>> that happens, I can again scan another image successfully but
>> after that, it will always hang, and timeout with an error.
>> I then have to power cycle the scanner to get another image.
>>
>> [bertl at newhost]$ scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x8 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 188/246
>> scanimage: read 7104 bytes in total
>>
>> [bertl at newhost]$ scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x8 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 255/0
>> scanimage: sane_read: Operation was cancelled
>>
>> [bertl at newhost]$ scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x8 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 188/247
>> scanimage: read 7104 bytes in total
>>
>> [bertl at newhost]$ scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x8 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 255/0
>> scanimage: sane_read: Error during device I/O
>>
>>
>> The second problem is with the scanimage built from the
>> latest git snapshot to verify if the first problem is
>> a distribution specific problem.
>>
>> The scanimage runs fine and seems to retrieve an image,
>> but then outpus a control character and hangs. When I
>> interrupt it with CTRL-C, it outputs two more lines
>> claiming to stop the scanner and hangs again, a second
>> interrupt finally terminates the scan. Repeating the
>> command results in a different behaviour.
>>
>>
>> [bertl at newhost]$ ~/SANE/bin/scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x16 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 187/254
>> scanimage: read 14208 bytes in total
>> <SOH>
>> <CTRL-C>
>> scanimage: received signal 2
>> scanimage: trying to stop scanner
>> <CTRL-C>
>> scanimage: received signal 2
>> scanimage: aborting
>>
>> [bertl at newhost SANE]$ ~/SANE/bin/scanimage -vp -l 100 -t 150 -x 100 -y 2 --format png >out.png
>> scanimage: scanning image of size 296x16 pixels at 24 bits/pixel
>> scanimage: acquiring RGB frame
>> scanimage: min/max graylevel value = 187/254
>> scanimage: read 14208 bytes in total
>> <SOH>
>> libusb: warning [libusb_close] internal signalling read failed, closing anyway
>>
>>
>> The final and original problem is with xsane (not sure this
>> is the right place here either) which dies a thousand deaths
>> when trying to scan - mostly segfaults after the image data
>> was retrieved or when the scaned image is closed.
>>
>> Appended are a small bunch of traces acquired during testing.
>>
>> I would be very hapy to get some hints how to get this
>> scanner working properly and I'm happy to test/debug
>> whatever you need to get it done.
>>
>> Many thanks in advance,
>> Herbert
>>
>>
>> Program received signal SIGSEGV, Segmentation fault.
>> 0x00007ffff5c816a6 in __memcpy_avx_unaligned () from /lib64/libc.so.6
>> Missing separate debuginfos, use: debuginfo-install lib64GConf2_4-3.2.6-8.mga5.x86_64 lib64dbus-glib1_2-0.102-4.mga5.x86_64 lib64dbus1_3-1.8.16-1.mga5.x86_64
>> (gdb) where
>> #0  0x00007ffff5c816a6 in __memcpy_avx_unaligned () from /lib64/libc.so.6
>> #1  0x00000000004339f0 in xsane_viewer_read_image (v=0x10b2610) at xsane-viewer.c:2547
>> #2  0x000000000043744f in xsane_viewer_new (filename=0x8e7a50 "\360\231}", selection_filetype=0x88a530 "\003",
>>     allow_reduction_to_lineart=8225568, output_filename=0x10686b0 "\240\350}", allow_modification=16458496, image_saved=8972480)
>>     at xsane-viewer.c:3121
>> #3  0x0000000000464368 in xsane_scan_done (status=SANE_STATUS_EOF) at xsane-scan.c:1226
>> #4  0x00000000004666d3 in xsane_read_image_data (data=0x7fffdc022000, source=17769312,
>>     cond=(GDK_INPUT_WRITE | GDK_INPUT_EXCEPTION | unknown: 92568), cond at entry=GDK_INPUT_READ) at xsane-scan.c:551
>> #5  0x00007ffff72e4b7f in gdk_io_invoke (source=<optimized out>, condition=<optimized out>, data=0xace8d0) at gdkevents.c:1082
>> #6  0x00007ffff6daab7d in g_main_dispatch (context=0x6b3800) at gmain.c:3111
>> #7  g_main_context_dispatch (context=context at entry=0x6b3800) at gmain.c:3710
>> #8  0x00007ffff6daaf18 in g_main_context_iterate (context=0x6b3800, block=block at entry=1, dispatch=dispatch at entry=1, self=<optimized out>)
>>     at gmain.c:3781
>> #9  0x00007ffff6dab232 in g_main_loop_run (loop=0x904bd0) at gmain.c:3975
>> #10 0x00007ffff769db67 in IA__gtk_main () at gtkmain.c:1268
>> #11 0x0000000000477bbc in xsane_interface (argv=<optimized out>, argc=<optimized out>) at xsane.c:6210
>> #12 0x000000000040e56d in main (argc=1, argv=0x7fffffffe0e8) at xsane.c:6410
>>
>>
>> Program received signal SIGSEGV, Segmentation fault.
>> [Switching to Thread 0x7fffe10a9700 (LWP 27171)]
>> 0x00007ffff5bc2a34 in realloc () from /lib64/libc.so.6
>> (gdb) where
>> #0  0x00007ffff5bc2a34 in realloc () from /lib64/libc.so.6
>> #1  0x00007fffe79fbae8 in mp810_fill_buffer (s=0x7ec2b0, ib=0x7fffe10a8c40) at pixma_mp810.c:2176
>> #2  0x00007fffe79f3fc9 in sanei_pixma_read_image (s=0x7ec2b0, buf=buf at entry=0x7fffdc000f60, len=len at entry=107535) at pixma_common.c:917
>> #3  0x00007fffe79ef95f in reader_loop (ss=0x867a10) at pixma.c:1019
>> #4  0x00007fffe79efb35 in reader_thread (arg=0x867a10) at pixma.c:1076
>> #5  0x00007ffff7bbe16e in local_thread (arg=0x7ffff7ddbf20 <td>) at sanei_thread.c:355
>> #6  0x00007ffff5eff5bd in start_thread () from /lib64/libpthread.so.0
>> #7  0x00007ffff5c3c5cd in clone () from /lib64/libc.so.6
>>
>>
>> Program received signal SIGSEGV, Segmentation fault.
>> [Switching to Thread 0x7fffe10a9700 (LWP 27584)]
>> 0x00007ffff5bbec70 in _int_free () from /lib64/libc.so.6
>> (gdb) where
>> #0  0x00007ffff5bbec70 in _int_free () from /lib64/libc.so.6
>> #1  0x00007ffff5bc2828 in free () from /lib64/libc.so.6
>> #2  0x00007ffff552ba38 in handle_bulk_completion (urb=<optimized out>, itransfer=<optimized out>) at os/linux_usbfs.c:2338
>> #3  reap_for_handle (handle=<optimized out>) at os/linux_usbfs.c:2561
>> #4  op_handle_events (ctx=0xdd4de991e27ed6e2, fds=0x7fffdc03b740, nfds=140736884619136, num_ready=-179112056) at os/linux_usbfs.c:2613
>> #5  0x00007ffff5525e43 in handle_events (ctx=ctx at entry=0x82b920, tv=tv at entry=0x7fffe10a8980) at io.c:2089
>> #6  0x00007ffff5526a53 in libusb_handle_events_timeout_completed (ctx=ctx at entry=0x82b920, tv=tv at entry=0x7fffe10a89c0,
>>     completed=completed at entry=0x7fffe10a8a1c) at io.c:2174
>> #7  0x00007ffff5526b50 in libusb_handle_events_completed (ctx=ctx at entry=0x82b920, completed=completed at entry=0x7fffe10a8a1c) at io.c:2273
>> #8  0x00007ffff55273b1 in sync_transfer_wait_for_completion (transfer=transfer at entry=0x7fffdc03b6e0) at sync.c:50
>> #9  0x00007ffff5527489 in do_sync_bulk_transfer (dev_handle=0x7f1ff0, endpoint=<optimized out>,
>> #10 0x00007ffff552781f in libusb_bulk_transfer (dev_handle=<optimized out>, endpoint=<optimized out>,
>> #11 0x00007ffff7bb920e in sanei_usb_read_bulk (dn=<optimized out>,
>> #12 0x00007fffe79f2df3 in sanei_pixma_read (io=0x7ebfa0, buf=buf at entry=0x7fffdbfad218, size=size at entry=523792) at pixma_io_sanei.c:544
>> #13 0x00007fffe79fb637 in read_image_block (data=<optimized out>, header=0x7fffe10a8bd0 "\006\006", s=0x7ec2b0) at pixma_mp810.c:1044
>> #14 mp810_fill_buffer (s=0x7ec2b0, ib=0x7fffe10a8c40) at pixma_mp810.c:2196
>> #15 0x00007fffe79f3fc9 in sanei_pixma_read_image (s=0x7ec2b0, buf=buf at entry=0x7fffdc000f60, len=len at entry=239382) at pixma_common.c:917
>> #16 0x00007fffe79ef95f in reader_loop (ss=0x8679d0) at pixma.c:1019
>> #17 0x00007fffe79efb35 in reader_thread (arg=0x8679d0) at pixma.c:1076
>> #18 0x00007ffff7bbe16e in local_thread (arg=0x7ffff7ddbf20 <td>) at sanei_thread.c:355
>> #19 0x00007ffff5eff5bd in start_thread () from /lib64/libpthread.so.0
>> #20 0x00007ffff5c3c5cd in clone () from /lib64/libc.so.6
>>
>>
>> *** Error in `/usr/bin/xsane': realloc(): invalid old size: 0x00007fffd472e010 ***
>> ======= Backtrace: =========
>> /lib64/libc.so.6(+0x7241e)[0x7ffff5bb741e]
>> /lib64/libc.so.6(+0x7cba0)[0x7ffff5bc1ba0]
>> /lib64/libc.so.6(realloc+0xee)[0x7ffff5bc2a7e]
>> /usr/lib64/sane/libsane-pixma.so.1(+0x19ae8)[0x7fffe79fbae8]
>> /usr/lib64/sane/libsane-pixma.so.1(sanei_pixma_read_image+0x99)[0x7fffe79f3fc9]
>> /usr/lib64/sane/libsane-pixma.so.1(+0xd95f)[0x7fffe79ef95f]
>> /usr/lib64/sane/libsane-pixma.so.1(+0xdb35)[0x7fffe79efb35]
>> /lib64/libsane.so.1(+0x1016e)[0x7ffff7bbe16e]
>> /lib64/libpthread.so.0(+0x75bd)[0x7ffff5eff5bd]
>> /lib64/libc.so.6(clone+0x6d)[0x7ffff5c3c5cd]
>>
>>
>> *** Error in `/usr/bin/xsane': munmap_chunk(): invalid pointer: 0x00007fffd8236010 ***
>> ======= Backtrace: =========
>> /lib64/libc.so.6(+0x7241e)[0x7ffff5bb741e]
>> /lib64/libc.so.6(cfree+0x189)[0x7ffff5bc2969]
>> /usr/lib64/sane/libsane-pixma.so.1(+0x1757b)[0x7fffe79f957b]
>> /usr/lib64/sane/libsane-pixma.so.1(sanei_pixma_close+0x9a)[0x7fffe79f3d3a]
>> /usr/lib64/sane/libsane-pixma.so.1(sane_pixma_close+0x54)[0x7fffe79f13a4]
>> /lib64/libsane.so.1(sane_dll_close+0x24)[0x7ffff7bcb034]
>> /usr/bin/xsane[0x46a960]
>> /usr/bin/xsane[0x47333f]
>> /lib64/libgobject-2.0.so.0(g_closure_invoke+0x145)[0x7ffff707f0e5]
>> /lib64/libgobject-2.0.so.0(+0x2175c)[0x7ffff709075c]
>> /lib64/libgobject-2.0.so.0(g_signal_emit_valist+0xf6c)[0x7ffff7098e4c]
>> /lib64/libgobject-2.0.so.0(g_signal_emit+0x82)[0x7ffff7099082]
>> /lib64/libgtk-x11-2.0.so.0(gtk_widget_activate+0x76)[0x7ffff77af336]
>> /lib64/libgtk-x11-2.0.so.0(gtk_menu_shell_activate_item+0xfd)[0x7ffff76b18bd]
>> /lib64/libgtk-x11-2.0.so.0(+0x13dc3b)[0x7ffff76b1c3b]
>> /lib64/libgtk-x11-2.0.so.0(+0x12bfbf)[0x7ffff769ffbf]
>> /lib64/libgobject-2.0.so.0(g_closure_invoke+0x145)[0x7ffff707f0e5]
>> /lib64/libgobject-2.0.so.0(+0x21652)[0x7ffff7090652]
>> /lib64/libgobject-2.0.so.0(g_signal_emit_valist+0xaa0)[0x7ffff7098980]
>> /lib64/libgobject-2.0.so.0(g_signal_emit+0x82)[0x7ffff7099082]
>> /lib64/libgtk-x11-2.0.so.0(+0x23c4fc)[0x7ffff77b04fc]
>> /lib64/libgtk-x11-2.0.so.0(gtk_propagate_event+0xc4)[0x7ffff769e714]
>> /lib64/libgtk-x11-2.0.so.0(gtk_main_do_event+0x38b)[0x7ffff769eb8b]
>> /lib64/libgdk-x11-2.0.so.0(+0x598bc)[0x7ffff73198bc]
>> /lib64/libglib-2.0.so.0(g_main_context_dispatch+0x22d)[0x7ffff6daac6d]
>> /lib64/libglib-2.0.so.0(+0x48f18)[0x7ffff6daaf18]
>> /lib64/libglib-2.0.so.0(g_main_loop_run+0xc2)[0x7ffff6dab232]
>> /lib64/libgtk-x11-2.0.so.0(gtk_main+0xa7)[0x7ffff769db67]
>> /usr/bin/xsane[0x477bbc]
>> /usr/bin/xsane(main+0x48d)[0x40e56d]
>> /lib64/libc.so.6(__libc_start_main+0xf0)[0x7ffff5b64fd0]
>> /usr/bin/xsane[0x40e633]
>>
>>
>> --
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>
>