[sane-devel] Canon D530 / Prints, but doesn't scan

Steven Malamud smalamud10 at gmail.com
Thu Jan 29 17:50:58 UTC 2015 

I recently bought this MF printer. Linux Mint 17.1 immediately installed
drivers. It prints well, despite a moment each time when a message comes up
saying trouble communicating with printer. However, I have not been able to
get it to scan. Initially, Simple Scan said could be found. After the
taking the advice of someone of the Mint Forum, the scanner is now
recognized, the error report trouble communicating with it. Pretty much the
same error with gscan2pdf. I am very much a newbie to Linux. Any help you
can offer to get the scanner working would be GREATLY appreciated. I am
dual booting with Windows Vista, and the scanner works fine. But, I really
want to use Mint instead.

Mint 17.1 32
Dual boot with Windows Vista.
Compaq Presario P.C. AMD Athlon X2 4450E

Below is a conversation from the Mint Forum that led me here. Hope it isn't
too long. :(

Thanks!

Steven


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Re: Canon D530 Prints / Doesn't see scanner
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975283>

[image: Post] <http://forums.linuxmint.com/viewtopic.php?p=975283#p975283>
by *pdc_2
<http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>* on
Tue Jan 27, 2015 12:21 pm
this user on Ubuntu http://ubuntuforums.org/showthread.php? ... ight=canon
<http://ubuntuforums.org/showthread.php?t=2261867&highlight=canon> was
seeking help for his D530 and reports it now works after recent updates;
................ need to check if those updates come automatically to Mint

___________________________________

http://ubuntuforums.org/showthread.php? ... ight=canon
<http://ubuntuforums.org/showthread.php?t=2261650&page=2&highlight=canon>

this user joined the sane-development lists; to see expert advice; they
advised to add a ppa that gives access to latest sane versions

the command to add the ppa wasCODE: SELECT ALL
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#>sudo
add-apt-repository ppa:rolfbensch/sane-gitand this is link
https://launchpad.net/~rolfbensch/+arch
... u/sane-git <https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git>
............and
after adding ppaCODE: SELECT ALL
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#>sudo apt-get
update

_______________________

I list these here for consideration
pdc_2 <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>Level
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[image: Level 6] Posts: 1308Joined: Mon May 11, 2009 1:21 am

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Re: Canon D530 Prints / Doesn't see scanner
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975380>

[image: Post] <http://forums.linuxmint.com/viewtopic.php?p=975380#p975380>
by *gmilo2
<http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=116513>* on
Tue Jan 27, 2015 5:09 pm
It is up to the user to decide if they trust that ppa or not, it is
designated as untrusted. That doesn't mean it is malicious.
https://answers.launchpad.net/launchpad/+question/141780

The same goes for the link I posted from Canon company. I would consider it
to carry some weight because it comes from the manufacturer, but it is up
to the user.
gmilo2
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[image: Level 3] Posts: 139Joined: Fri Jun 07, 2013 7:13 pm

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Re: Canon D530 Prints / Doesn't see scanner
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975455>

[image: Post] <http://forums.linuxmint.com/viewtopic.php?p=975455#p975455>
by *phillynewbie
<http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=159360>* on
Tue Jan 27, 2015 9:58 pm
I have followed through on your suggestions. The scanner is now seen. But,
in Simple Scan it says it has trouble communicating with scanner. In
gscan2pdf it says the printer is busy. So, some progress, but no scan yet.
Thanks for your continued help!
phillynewbie
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Re: Canon D530 Prints / Doesn't see scanner
<http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975466>

[image: Post] <http://forums.linuxmint.com/viewtopic.php?p=975466#p975466>
by *phillynewbie
<http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=159360>* on
Tue Jan 27, 2015 11:07 pm
If it helps, I just ran sane-find-scanner -v and got:

This is sane-find-scanner from sane-backends 1.0.25git

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

searching for SCSI scanners:
checking /dev/scanner... failed to open (Invalid argument)
checking /dev/sg0... failed to open (Access to resource has been denied)
checking /dev/sg1... failed to open (Invalid argument)
checking /dev/sg2... failed to open (Invalid argument)
checking /dev/sg3... failed to open (Invalid argument)
checking /dev/sg4... failed to open (Invalid argument)
checking /dev/sg5... failed to open (Invalid argument)
checking /dev/sg6... failed to open (Invalid argument)
checking /dev/sg7... failed to open (Invalid argument)
checking /dev/sg8... failed to open (Invalid argument)
checking /dev/sg9... failed to open (Invalid argument)
checking /dev/sga... failed to open (Invalid argument)
checking /dev/sgb... failed to open (Invalid argument)
checking /dev/sgc... failed to open (Invalid argument)
checking /dev/sgd... failed to open (Invalid argument)
checking /dev/sge... failed to open (Invalid argument)
checking /dev/sgf... failed to open (Invalid argument)
checking /dev/sgg... failed to open (Invalid argument)
checking /dev/sgh... failed to open (Invalid argument)
checking /dev/sgi... failed to open (Invalid argument)
checking /dev/sgj... failed to open (Invalid argument)
checking /dev/sgk... failed to open (Invalid argument)
checking /dev/sgl... failed to open (Invalid argument)
checking /dev/sgm... failed to open (Invalid argument)
checking /dev/sgn... failed to open (Invalid argument)
checking /dev/sgo... failed to open (Invalid argument)
checking /dev/sgp... failed to open (Invalid argument)
checking /dev/sgq... failed to open (Invalid argument)
checking /dev/sgr... failed to open (Invalid argument)
checking /dev/sgs... failed to open (Invalid argument)
checking /dev/sgt... failed to open (Invalid argument)
checking /dev/sgu... failed to open (Invalid argument)
checking /dev/sgv... failed to open (Invalid argument)
checking /dev/sgw... failed to open (Invalid argument)
checking /dev/sgx... failed to open (Invalid argument)
checking /dev/sgy... failed to open (Invalid argument)
checking /dev/sgz... failed to open (Invalid argument)
# No SCSI scanners found. If you expected something different, make sure
that
# you have loaded a kernel SCSI driver for your SCSI adapter.

searching for USB scanners:
checking /dev/usb/scanner... failed to open (Invalid argument)
checking /dev/usb/scanner0... failed to open (Invalid argument)
checking /dev/usb/scanner1... failed to open (Invalid argument)
checking /dev/usb/scanner2... failed to open (Invalid argument)
checking /dev/usb/scanner3... failed to open (Invalid argument)
checking /dev/usb/scanner4... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner7... failed to open (Invalid argument)
checking /dev/usb/scanner8... failed to open (Invalid argument)
checking /dev/usb/scanner9... failed to open (Invalid argument)
checking /dev/usb/scanner10... failed to open (Invalid argument)
checking /dev/usb/scanner11... failed to open (Invalid argument)
checking /dev/usb/scanner12... failed to open (Invalid argument)
checking /dev/usb/scanner13... failed to open (Invalid argument)
checking /dev/usb/scanner14... failed to open (Invalid argument)
checking /dev/usb/scanner15... failed to open (Invalid argument)
checking /dev/usbscanner... failed to open (Invalid argument)
checking /dev/usbscanner0... failed to open (Invalid argument)
checking /dev/usbscanner1... failed to open (Invalid argument)
checking /dev/usbscanner2... failed to open (Invalid argument)
checking /dev/usbscanner3... failed to open (Invalid argument)
checking /dev/usbscanner4... failed to open (Invalid argument)
checking /dev/usbscanner5... failed to open (Invalid argument)
checking /dev/usbscanner6... failed to open (Invalid argument)
checking /dev/usbscanner7... failed to open (Invalid argument)
checking /dev/usbscanner8... failed to open (Invalid argument)
checking /dev/usbscanner9... failed to open (Invalid argument)
checking /dev/usbscanner10... failed to open (Invalid argument)
checking /dev/usbscanner11... failed to open (Invalid argument)
checking /dev/usbscanner12... failed to open (Invalid argument)
checking /dev/usbscanner13... failed to open (Invalid argument)
checking /dev/usbscanner14... failed to open (Invalid argument)
checking /dev/usbscanner15... failed to open (Invalid argument)
could not open USB device 0x046d/0x081b at 001:005: Access denied
(insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon Inc], product=0x2775 [D530/D560])
at libusb:001:007
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied
(insufficient permissions)
could not open USB device 0x046d/0xc31c at 002:003: Access denied
(insufficient permissions)
could not open USB device 0x045e/0x0023 at 002:002: Access denied
(insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied
(insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported
by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
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Re: Canon D530 Prints / Doesn't see scanner
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by *pdc_2
<http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>* on
Wed Jan 28, 2015 5:01 am
best join the sane development mailing lists; it is where folks like Rolf
hang out; they are always keen to solve new problems; they would welcome
you;

http://lists.alioth.debian.org/mailman/ ... sane-devel
<http://lists.alioth.debian.org/mailman/listinfo/sane-devel>

tell them your issues and they are the best to tackle the issues; let us
know afterwards how it goes
pdc_2 <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>Level
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[image: Level 6] Posts: 1308Joined: Mon May 11, 2009 1:21 am

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