[Nut-upsuser] Megatec driver, this UPS has an unsupported combination of battery voltage/number of batteries, Infosec model E4 / 5000

Chris Net46 chrisnet46 at gmail.com
Mon Oct 19 15:37:37 UTC 2009


Ubuntu 8.04
Nut  : Version: 2.2.1-2.1ubuntu7.2

Hello,

I choose the megatec driver and I connect through a serial cable. I receive
a "This UPS has an unsupported combination of battery voltage/number of
batteries" message.
I know this is not an error but I don't really what I have to do next.

Here is the result of  /lib/nut/megatec -a infosec -DDD

debug level is '3'
Starting UPS detection process...
Asking for UPS status [Q1]...
Q1 => OK [(224.0 224.0 221.0 040 50.0 2.28 36.0 00000001]
Asking for UPS status [Q1]...
Q1 => OK [(224.0 224.0 221.0 040 50.0 2.28 36.0 00000001]
Asking for UPS status [Q1]...
Q1 => OK [(224.0 224.0 220.0 039 50.0 2.28 36.0 00000001]
Asking for UPS status [Q1]...
Q1 => OK [(223.0 223.0 221.0 039 50.0 2.28 36.0 00000001]
Asking for UPS status [Q1]...
Q1 => OK [(224.0 224.0 220.0 039 50.0 2.28 36.0 00000001]
0 out of 5 detection attempts failed (minimum failures: 2).
Asking for UPS information [I]...
I => FAILED [short read]
I detail: (8 bytes) => 20 20 20 20 20 20 20 20
Megatec protocol UPS detected.
Cancelling any pending shutdown or battery test.
Asking for UPS power ratings [F]...
F => OK [#220.0 027 240.0 50.0]
Unsupported battery voltage (240.0V).
This UPS has an unsupported combination of battery voltage/number of
batteries.
Cannot calculate charge percentage for this UPS.
Done setting up the UPS.

Thank you for your help.

Chris
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