[Pkg-hpijs-devel] Bug#520938: hplip: Scanning with HP ColorLaserJet CM1015 MFP does not work
Markus Schaber
debian-bugs at schabi.de
Mon Mar 23 19:06:19 UTC 2009
Package: hplip
Version: 3.9.2-3
Severity: normal
Since I converted from the HP binary drivers to the debian packages for hplip,
scanning does not work any more. (This is since 2.8.10, I already mentioned
this in Bug#501275, which clearly was the wrong place, and then was offline
for some weeks so I could not investigate further.)
Both xsane and scanimage report the same error:
schabi at korb:~$ scanimage --verbose
scanimage: open of device hpaio:/usb/HP_Color_LaserJet_CM1015?serial=00CNF87BHGYB failed: Error during device I/O
dmesg tells:
[ 7153.217459] ppdev0: registered pardevice
[ 7153.217837] ppdev0: unregistered pardevice
[ 7154.816694] ppdev0: registered pardevice
[ 7154.863837] ppdev0: unregistered pardevice
I tried installing the binary plugin from the hp Device Manager which
opens when clicking the tray icon. It ran without displaying an error, but
scanning still does not work. hp-check displays the "required plugin" as not
installed.
Any ideas?
-- Package-specific info:
HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux korb 2.6.26-1-686 #1 SMP Fri Mar 13 18:08:45 UTC 2009 i686 GNU/Linux
Distribution:
debian unstable
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.4 installed
Checking PyQt 4.x version...
OK, version 4.4.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer =
device_uri = "hp:/usb/HP_Color_LaserJet_CM1015?serial=00CNF87BHGYB"
[commands]
fax = hp-sendfax -d %FAX_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTERwarning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
error: Required plug-in status: Not installed
error: 2 errors and/or warnings.
%
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%
[installation]
version = 3.9.2.49
date_time = 03/23/09 19:59:49
[settings]
systray_visible = 0
[refresh]
rate = 30
enable = true
type = 2
[polling]
enable = false
device_list =
interval = 5
-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
No devices found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ------------------------
hp:/usb/HP_Color_LaserJet_CM1015 HP Color LaserJet CM1015
?serial=00CNF87BHGYB
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
CUPS-PDF
--------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/CUPS-PDF.ppd
PPD Description: Generic CUPS-PDF Printer
Printer status: printer CUPS-PDF is idle. enabled since Wed 10 Sep 2008 09:46:14 AM CEST
HP_Color_LaserJet_CM1015
------------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/HP_Color_LaserJet_CM1015?serial=00CNF87BHGYB
PPD: /etc/cups/ppd/HP_Color_LaserJet_CM1015.ppd
PPD Description: HP Color LaserJet CM1015 Postscript (recommended)
Printer status: printer HP_Color_LaserJet_CM1015 is idle. enabled since Fri 23 Jan 2009 11:45:01 AM CET
Communication status: Good
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:/usb/HP_Color_LaserJet_CM1015?serial=00CNF87BHGYB' is a Hewlett-Packard HP_Color_LaserJet_CM1015 all-in-one
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x4217 at 001:005:
Device URI: hp:/usb/HP_Color_LaserJet_CM1015?serial=00CNF87BHGYB
Device node: /dev/bus/usb/001/005
Mode: 0664
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
-- System Information:
Debian Release: squeeze/sid
APT prefers oldstable
APT policy: (500, 'oldstable'), (500, 'unstable'), (500, 'testing'), (500, 'stable'), (1, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 2.6.26-1-686 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages hplip depends on:
ii adduser 3.110 add and remove users and groups
ii coreutils 7.1-2 The GNU core utilities
ii cups 1.3.9-15 Common UNIX Printing System(tm) -
ii hplip-data 3.9.2-3 HP Linux Printing and Imaging - da
ii libc6 2.9-6 GNU C Library: Shared libraries
ii libcups2 1.3.9-15 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.12-1 simple interprocess messaging syst
ii libsane 1.0.19-26 API library for scanners
ii libsnmp15 5.4.1~dfsg-12 SNMP (Simple Network Management Pr
ii libssl0.9.8 0.9.8g-15 SSL shared libraries
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-22 Linux Standard Base 3.2 init scrip
ii python 2.5.4-2 An interactive high-level object-o
ii python-dbus 0.83.0-1 simple interprocess messaging syst
ii python-imaging 1.1.6-3 Python Imaging Library
Versions of packages hplip recommends:
ii cups-client 1.3.9-15 Common UNIX Printing System(tm) -
ii hpijs 3.9.2-3 HP Linux Printing and Imaging - gs
ii sane-utils 1.0.19-26 API library for scanners -- utilit
Versions of packages hplip suggests:
ii gtklp 1.2.3-1.1 printing tool for CUPS on the GNOM
ii hplip-doc 3.9.2-3 HP Linux Printing and Imaging - do
ii hplip-gui 3.9.2-3 HP Linux Printing and Imaging - GU
ii openprinting-ppds 20090301-2 OpenPrinting printer support - Pos
ii xpp 1.5-cvs20050828-1+b2 X Printing Panel
-- no debconf information
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