[Reportbug-maint] Bug#620225: Bug#620225: GTK+ UI errors: segfaults, floating-point exceptions, pango error

[Sandro Tosi]

On Fri, Mar 30, 2012 at 00:22, Witold Baryluk <baryluk at smp.if.uj.edu.pl> wrote:
> I am just saying it is more than important, because novice users, will
> stick to default settings. I also often says, "It is for sure fixed
> now", and then discover it isn't!

novice users (and we can also argue that probably such category should
not file bug reports but instead seek advices on debian-users ml or
other similar forums, due to low quality of theirs reports) should
check bugs on the bts before filing another one; so they could check
reportbug bugs list too.

> How user can now that its few pages long bug report will just dissaper,
> to find that he/she should use text interface. For sure it is obvious?
> Real people doesn't use gui interfaces at all, right?
>
>>
>> > It is more than a year now since first reports.
>>
>> that doesn't prove much: there are bugs reported more than 10 years
>> ago in the bts.
>>
>> Regards,
>
> With all respect, but reportbug itself shown me that this bug have
> status 'pending'. Which means it is solved, and waits for upload?

'pending' means that its still valid.

> Also number of duplicates and merges of this bugs, clearly shows how
> many people was affected by it.

it only shows that some users face this problem; several *lot* more don't.

> Probably more, because how normal user
> can reportbug about reportbug if reportbug is constantly crashing?

checking the bts for reportbug and ding out this bug.

> I send you an gdb session few months ago, showing what can be possible
> problem. Nobody answered, to show me directions what can be wrong.

so you can try harder to debug.

> You clearly want more discussing issue if this is important bug or not
> (IMHO it is critical),

you're the only one interested in it, and the fact you don't
understand what 'critical' severity means, gives less value to your
reply.

> than help fixing it. You didn't even mentioned if
> you or other reportbug developers can reproduce problem or not.

ah really?

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=620225#10
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=620225#70

better if you check next time.

Concluding, if you're really interested in providing help, then try to
pin-point the problem: i'd be more than happy to review patches, or
providing support; if instead you're only interested in complaining
that this would be my last reply to you.

Regards,
-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi